Signode

Senior Field Service Technician

Signode

full-time

Posted on:

Origin:  • 🇺🇸 United States • Oregon, Washington

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Salary

💰 $37 - $40 per hour

Job Level

Senior

About the role

  • Install and provide on-demand/scheduled service and training for general-purpose and customer-specific equipment
  • Daily travel by auto with frequent overnight stays; 1 to 6 hours drive time daily
  • Perform tasks in accordance with Safety regulations and protocols; complete safety training
  • Document daily service activities and expenses accurately
  • Identify and diagnose complex problems; read blueprints, wiring diagrams and schematics
  • Provide technical support and training to Signode Technicians; monitor and manage service schedules
  • Diagnose and troubleshoot mechanical, hydraulic, pneumatic, electrical and electronic equipment breakdowns; disassemble, replace parts, adjust and test equipment
  • Coordinate pre-installation meetings, inspect sites, install, adjust and test equipment under supervision
  • Report unsafe conditions and suggest solutions; maintain customer relationships; communicate with stakeholders
  • Intermediate PLC troubleshooting and repair; identify upgrade/retrofit opportunities; prepare reports and service bulletins
  • Assist Regional Service Manager with inventory sourcing and parts for assigned equipment

Requirements

  • High School Degree, Technical or similar College Degree
  • 4-5 years of transferable experience
  • Electrical, Mechanical, Blueprints, Schematics and PLC background
  • Microsoft Office skills (Word, Excel, Outlook, etc)
  • Desirable: Professional course (electrical or mechanical or automation courses)