Signet Jewelers

Workforce Management Analyst

Signet Jewelers

full-time

Posted on:

Location Type: Remote

Location: Remote • Ohio • 🇺🇸 United States

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Salary

💰 $75,000 - $90,000 per year

Job Level

JuniorMid-Level

Tech Stack

CognosSQLTableau

About the role

  • Develop and deliver comprehensive workforce analytics and reporting by integrating data from multiple HR, workforce management, and operational systems
  • Maintain and continuously improve labor standards, ensuring data compliance and accuracy in workforce planning processes
  • Utilize advanced analytics tools (SQL, Alteryx, Power BI, Tableau, Cognos, Excel) to automate reporting workflows and standardize dashboards
  • Ensure data integrity, quality, and reliability across all workforce datasets and analytics outputs
  • Act as a subject matter expert in labor analytics and reporting, advising cross-functional teams on data best practices and performance benchmarking
  • Lead and support technology and process optimization initiatives by implementing, enhancing, and integrating workforce management and HR systems (Reflexis/Workcloud, Kronos/UKG, SAP, Workday)
  • Define, align, and standardize key people analytics metrics and labor standards in collaboration with WFM, Operations, and Brand Teams
  • Build strong relationships with cross-brand leadership to understand business goals, deliver presentations, and advise on workforce trends

Requirements

  • Bachelor's degree or equivalent experience
  • Minimum of two years of experience in retail or related field
  • Experience in multi-unit, multi-brand retail workforce management (WFM) environments (highly preferred)
  • Project management and systems knowledge (ideally)
  • Strong working knowledge of retail store systems, policies, and procedures
  • Expertise with analytics tools such as Cognos, Alteryx, SQL, Tableau, Power BI, and Advanced Excel
  • Familiarity with workforce management and HR systems such as Reflexis/Workcloud, Kronos/UKG, SAP, and Workday
  • Highly proficient in Microsoft Office suite
  • Demonstrated ability to manage, prioritize, and execute multiple projects simultaneously
  • Excellent verbal, written, and presentation skills
  • Detail-orientated with strong organizational skills and innovative, critical thinking abilities
Benefits
  • Comprehensive healthcare, dental, and vision insurance to keep you and your family covered
  • Fertility Benefits, with a max of $15,000, for participants in the U.S. medical plans/prescription plans
  • Generous 401(k) matching after just one year
  • Ample paid time off, plus seven holidays
  • Exclusive discounts on premium merchandise just for you
  • Dynamic Learning & Development programs to support your growth

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
workforce analyticsreportingdata compliancedata integritylabor standardsproject managementanalytics toolsdata qualityperformance benchmarkingmulti-unit retail workforce management
Soft skills
relationship buildingpresentation skillsorganizational skillscritical thinkingdetail-orientedability to manage multiple projectscommunication skillsadvisingcollaborationinnovation
Certifications
Bachelor's degree
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