Workforce Management Analyst
Signet Jewelers
CognosSQLTableau
Business Analyst II, Timekeeping
Centene Corporation
full-time
Posted on:
Location Type: Remote
Location: Remote • Florida, Montana, North Carolina, South Carolina, Tennessee • 🇺🇸 United States
Visit company websiteSalary
💰 $62,400 - $112,400 per year
Job Level
JuniorMid-Level
About the role
- Collaborates with the business and technology stakeholders to translate high-level business requirements into functional and non-functional technical requirements
- Gathers and validates business / technology requirements to establish scope and parameters of requirements and define project impact, outcome criteria, and metrics
- Analyzes and verifies requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards
- Translates conceptual user requirements into functional requirements comprehensible to developers/project team
- Creates systems and business process models, specifications, diagrams, and charts to provide direction to developers and/or the project team
- Interprets user requirements into feasible options and communicates these back to business stakeholders
- Manages and tracks the status of requirements throughout the project lifecycle; enforce and redefine as necessary
- Communicates changes, enhancements, and modifications of business requirements to project managers, sponsors, and other stakeholders
- Plans user acceptance testing (UAT)
- Monitors and reviews levels of IT services specified in the service-level agreements (SLAs) with the business
- Researches, reviews, and analyzes the effectiveness and efficiency of existing requirement gathering processes and develop strategies for enhancing or leveraging these processes
- Maintains system protocols by writing and updating procedures
- Provides references for users by writing and maintaining user documentation; provide help desk support; train users
- Prepares technical reports by collecting, analyzing, and summarizing information and trends
- Performs other duties as assigned
- Complies with all policies and standards
Requirements
- A Bachelor's degree in a quantitative or business field (e.g., statistics, mathematics, engineering, computer science) and requires 2 – 4 years of related experience
- Or equivalent experience acquired through accomplishments of applicable knowledge, duties, scope and skill reflective of the level of this position
- Experience with Data Processing
- Knowledge of health care payer business functions and operations
- Knowledge of Agile Software Development
- Intermediate - Seeks to acquire knowledge in area of specialty
- Intermediate - Ability to identify basic problems and procedural irregularities, collect data, establish facts, and draw valid conclusions
- Intermediate - Ability to work independently
Benefits
- competitive pay
- health insurance
- 401K
- stock purchase plans
- tuition reimbursement
- paid time off plus holidays
- flexible approach to work with remote, hybrid, field or office work schedules
- Total compensation may also include additional forms of incentives
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data processingbusiness requirements analysisfunctional requirements translationuser acceptance testing (UAT)systems modelingtechnical report preparationrequirements validationprocess enhancement strategiesdocumentation writingmetrics definition
Soft skills
collaborationcommunicationproblem-solvingindependent workanalytical thinkingstakeholder managementproject lifecycle managementtrainingattention to detailadaptability