District Manager
Signet Jewelers
full-time
Posted on:
Location Type: Office
Location: Ft. Lauderdale • Florida • United States
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About the role
- Multi-unit Leader responsible for the selection and direct supervision of multiple store managers across a district
- Communicates performance expectations and ensures all team members understand the impact of their performance on company success
- Monitors progress and learning of team members and evaluates performance against standards
- Provides leadership, guidance and coaching for all team members through success, opportunities, and skill development
- Conducts regular site visits to provide supervision, ensure communication, and to monitor operations and ensure consistency with Company values and business objectives
- Assesses district to determine the talent necessary to drive results
- Creates and implements action plans to develop or recruit talent and ensure continuous availability of staff needed to meet business objectives
- Ensures accuracy of employee data in system records
- Ensures a compelling onboarding experience for all team members which includes the creation of holistic training plans based on insights from business reporting, customer feedback and personal in-store observations
- Drive technology adoption through active engagement, monitoring, and coaching
- Monitor the quality of execution of other communication vehicles such as Voice of Customer
- Build a bench of future leaders through skill development, coaching, and leadership development and creating growth and succession planning opportunities within the organization
- Promotes superior team member and customer experience while maintaining compliance with all applicable regulatory and company requirements and standards
Requirements
- Bachelor's Degree required or comparable job experience
- Must have a valid Driver’s License and proof of insurability
- Preference will be given to candidates that are Diamond Council of America (DCA) certified
- At least 5 years relevant experience
- Multi-site business operations experience
- Recent 2+ years’ experience managing a multi-site team
- Minimum 4 years’ management experience leading department including hiring, developing, motivating, and directing people as they work
- Ability to lead others to implement strategies and processes to accomplish business results
- Demonstrated enthusiasm and commitment to change processes
- Ability to understand operational and financial reports and interpret data to create improvement plans
- Computer literate with advanced proficiency in MS Office and other related business, technology, and communication tools
- Advanced presentation skills to train, develop and engage direct reports in-person as well as virtually
- Strong problem solving and conflict management skills to support internal and external customers
- Ability to present themselves in a professional manner while communicating via email, social media, video conference, telephonic and text
- Bilingual skills are a plus.
Benefits
- Health insurance
- 401(k) matching
- Paid time off
- Professional development opportunities
- Flexible working hours
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
multi-site business operationsmanagement experiencedata interpretationemployee onboardingaction plan developmentperformance evaluationcoachingleadership developmenttechnology adoptioncustomer feedback analysis
Soft Skills
leadershipcommunicationproblem solvingconflict managementteam developmentstrategic implementationenthusiasm for changeprofessional presentationmotivationorganizational skills
Certifications
Bachelor's DegreeDriver’s LicenseDiamond Council of America (DCA) certification