Signet Jewelers

Bilingual Jewelry Expert

Signet Jewelers

full-time

Posted on:

Location Type: Remote

Location: Ohio • United States

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Salary

💰 $17 per hour

About the role

  • Connect with customers: You will interact with customers via chat, text messages, and phone calls, either in real time or through scheduled appointments.
  • Provide expert advice on products and services, including style consultations and personalized shopping experiences.
  • Present products and services: You will showcase our products online, sharing detailed information about each item's features and benefits.
  • Provide information about extended service agreements and financing options, ensuring a smooth and enjoyable shopping experience.
  • Support sales growth: You will contribute to sales growth through digital sales, live selling, social media presence, collaboration with brick-and-mortar stores, and connected commerce.
  • Resolve customer issues quickly and efficiently with a positive attitude. You will follow up to maintain lasting relationships and build a personal client portfolio.

Requirements

  • Excel at customer service: You have a natural ability to deliver exceptional customer service and know how to make every interaction feel special.
  • Sales-oriented: You possess strong sales skills and always prioritize the customer's needs.
  • Self-motivated: You are organized, self-driven, and ready to tackle any challenge.
  • Communicate effectively: You excel in verbal, written, and interpersonal communication, consistently conveying empathy and positivity.
  • Problem solver: You are solution-focused, possess strong critical-thinking skills, and enjoy finding creative ways to help customers.
  • Build relationships: You enjoy creating lasting relationships and making customers feel valued.
  • Technically proficient: You are proficient with customer engagement platforms, comfortable managing multiple computer screens, and familiar with Zoom, Teams, and other videoconferencing tools.
  • Adaptable: You thrive in a fast-changing work environment and can adapt quickly.
  • Multitasker: You excel in a dynamic environment and can handle multiple tasks with ease.
Benefits
  • Paid training: Up to 3 weeks of paid training, with ongoing learning and development opportunities.
  • Work from home: Enjoy work-life balance with a full-time, permanent remote role.
  • Equipment provided: A computer, two monitors, webcam, headset, keyboard, and mouse will be provided.
  • Professional growth opportunities: Access to opportunities that will advance your career, not just your current role.
  • Inclusive culture: Join a diverse and welcoming culture that promotes internal growth.
  • Competitive pay: Starting pay of $17.00 per hour.
  • Additional earnings: Opportunities for paid overtime during peak demand periods.
  • Referral rewards: Earn cash bonuses for referring family and friends who join our team and complete 60 days of employment.
  • Comprehensive health insurance: Medical, dental, vision, and prescription coverage for you and your family.
  • 401(k) retirement plan: Generous company contribution after just one year.
  • Paid time off: Paid personal days and holidays.
  • Tuition reimbursement.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
customer servicesales skillsself-motivatedeffective communicationproblem solvingrelationship buildingadaptabilitymultitasking