Signet Jewelers

Product Manager – Customer Unification, Profile Management

Signet Jewelers

full-time

Posted on:

Location Type: Remote

Location: Remote • Ohio, Texas • 🇺🇸 United States

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Salary

💰 $140,000 - $165,000 per year

Job Level

Mid-LevelSenior

About the role

  • Develop and execute a comprehensive strategic roadmap for customer unification and profile management initiatives in partnership with marketing and digital/IT teams.
  • Lead the product lifecycle from ideation to deployment, including requirement gathering, prioritization, and roadmap creation for customer unification initiatives.
  • Capture and translate business needs into detailed product and technical requirements, ensuring clarity and alignment with strategic objectives.
  • Regularly engage with cross-functional teams, stakeholders, and executive leadership to communicate product strategies, progress, and outcomes.
  • Collaborate with third-party vendors and technology partners to explore and integrate solutions that support customer data unification and profile management.
  • Define key performance indicators (KPIs) and metrics to assess product success and impact on business goals.

Requirements

  • Bachelor’s degree in Marketing, Information Technology, Business Administration, or related field (Master's degree preferred)
  • 5-7 years of relevant work experience in customer and digital strategy or digital servicing
  • Proven experience in a product management role, focusing on customer data management or related fields.
  • Strong understanding of customer data platforms, identity resolution, and profile management solutions.
  • Demonstrated ability to translate business requirements into strategic product roadmaps and actionable tasks.
  • Experience with Agile methodologies and project management tools.
  • Excellent communication, problem-solving, and decision-making skills.
  • Preferred Experience & Skills: Confluence, Sharepoint, Adobe Suite - AJO, AE
Benefits
  • Premium Healthcare Coverage – Comprehensive medical, dental, and vision plans to keep you and your family covered.
  • 401(k) with Company Match – Invest in your future with a generous retirement savings plan, including company matching after just one year.
  • Generous Time Off – Recharge with a robust PTO package, plus company holidays.
  • Diversity, Equity & Inclusion Programs – Be part of a culture that celebrates diverse perspectives and fosters belonging.
  • Career Growth & Development – Opportunities for leadership development, mentorship, and continuous learning.
  • Exclusive Perks – Enjoy additional benefits, wellness programs, employee discounts, and more!

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
product managementcustomer data managementstrategic roadmap developmentrequirement gatheringAgile methodologieskey performance indicatorsidentity resolutionprofile management solutions
Soft skills
communicationproblem-solvingdecision-makingcollaborationleadership
Certifications
Bachelor’s degreeMaster's degree (preferred)
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