Solutions Engineer
Sifted
full-time
Posted on:
Location Type: Remote
Location: United States
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Tech Stack
About the role
- Serve as the subject matter expert on parcel shipping, carrier networks, rate structures, accessorial charges, and supply chain optimization.
- Translate complex logistics concepts into clear business value for prospects ranging from operations managers to C-suite executives.
- Stay current on carrier program changes, industry trends, and competitive dynamics to keep Sifted’s positioning sharp.
- Build compelling, executive-ready dashboards and visualizations using BI tools (Sigma, Power BI, Tableau, Looker, or similar) that turn raw shipping data into actionable insights.
- Write and optimize SQL queries across modern data warehouses (Snowflake, BigQuery, Redshift) to support prospect evaluations, custom analyses, and proof-of-value engagements.
- Translate customer data into KPIs, trend analyses, and savings models that quantify Sifted’s impact — not charts for the sake of charts.
- Leverage advanced Excel skills (pivot tables, Power Query, financial modeling) because someone will always ask for the spreadsheet.
- Partner with the sales team to lead pre-sales initiatives, product demos, and technical deep-dives with prospective clients.
- Sit on sales calls and client meetings as the technical authority — building credibility, handling objections, and aligning Sifted’s platform to customer pain points.
- Establish yourself as a trusted advisor to clients at every level, from shipping dock to boardroom.
- Capture valuable customer feedback and funnel it to Product and Engineering to drive platform improvements.
- Curate and deliver polished presentations that communicate Sifted’s value proposition with clarity and conviction.
Requirements
- Deep experience in the parcel/shipping industry — you can speak carrier, speak shipper, and navigate the nuances that only come from years in the space.
- Hands-on proficiency with enterprise BI platforms (Sigma, Power BI, Tableau, Looker, Qlik, or equivalent) with the ability to build visualizations and speak credibly to both technical and non-technical audiences.
- SQL proficiency across modern data warehouses — comfortable writing queries from scratch, optimizing slow ones, and explaining results to someone who’s never seen a JOIN.
- Strong communication and presentation skills with a proven ability to hold a room on sales calls, client meetings, and executive briefings.
- Advanced Excel skills including pivot tables, Power Query, and financial modeling.
- Demonstrated ability to embrace AI as a core tool for problem-solving and innovation.
- Experience in SaaS, preferably in a pre-sales or solutions engineering capacity.
- Proactive, detail-oriented, and self-driven — you don’t wait for someone to tell you what the next step is.
- 3+ years in a pre-sales engineering or solutions consulting role (nice-to-have).
- Experience quantifying shipping spend optimization and building savings models for enterprise shippers (nice-to-have).
- Track record of partnering with sales teams to close complex, multi-stakeholder deals (nice-to-have).
Benefits
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
SQLExcelfinancial modelingdata visualizationKPI developmenttrend analysissavings modelsBI toolsparcel shippingsupply chain optimization
Soft Skills
communicationpresentationproblem-solvingproactivedetail-orientedself-driventrusted advisorcredibility buildingclient engagementtechnical authority