Build enterprise-grade AI agents: partner directly with engineers and customers to build and ship AI agents handling thousands of conversations per day
Engage with customers at all levels: discover and assess requirements, prepare and present demonstrations, address technical challenges with technical counterparts
Develop and improve Sierra virtual agents to fit and anticipate customers’ needs and business processes
Become trusted advisors and drive strategic technical strategies for customers
Shape the product roadmap: work with engineering and product teams to scope and implement new features essential to customer success
Requirements
5-7+ years experience in product development of highly technical products
Past experience in Product Management or similar roles at or above Senior Product Manager level
Experience crafting and tailoring a message for potential customers, including executives
Ability to communicate highly technical concepts to both non-technical and technically proficient audiences, including recent AI developments
Degree in a technical or related field, or equivalent professional experience
AI-related experience (experience with product development for AI agents a plus)
Some coding experience with React, Typescript, and Go
MBA or equivalent professional experience (preferred)
Past roles that interface with end customers to influence software development
Legal authorization to work in the United States (application asks about work authorization and visa sponsorship)
Ability to work from San Francisco, CA (posting indicates primarily in-person, SF-based)
Benefits
Flexible (Unlimited) Paid Time Off
Medical, Dental, and Vision benefits for you and your family
Life Insurance and Disability Benefits
Retirement Plan (e.g., 401K, pension) with Sierra match
Parental Leave
Fertility and family building benefits through Carrot
Lunch, as well as delicious snacks and coffee
Discretionary Benefit Stipend
Offers Equity (eligible full-time employees can participate in Sierra's equity plans)
Free alphorn lessons
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.