Sierra

Product Manager, Agent Development

Sierra

full-time

Posted on:

Location Type: Office

Location: San Francisco • California • 🇺🇸 United States

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Salary

💰 $170,000 - $350,000 per year

Job Level

Mid-LevelSenior

Tech Stack

GoReactTypeScript

About the role

  • Build enterprise-grade AI agents: partner directly with engineers and customers to build and ship AI agents handling thousands of conversations per day
  • Engage with customers at all levels: discover and assess requirements, prepare and present demonstrations, address technical challenges with technical counterparts
  • Develop and improve Sierra virtual agents to fit and anticipate customers’ needs and business processes
  • Become trusted advisors and drive strategic technical strategies for customers
  • Shape the product roadmap: work with engineering and product teams to scope and implement new features essential to customer success

Requirements

  • 5-7+ years experience in product development of highly technical products
  • Past experience in Product Management or similar roles at or above Senior Product Manager level
  • Experience crafting and tailoring a message for potential customers, including executives
  • Ability to communicate highly technical concepts to both non-technical and technically proficient audiences, including recent AI developments
  • Degree in a technical or related field, or equivalent professional experience
  • AI-related experience (experience with product development for AI agents a plus)
  • Some coding experience with React, Typescript, and Go
  • MBA or equivalent professional experience (preferred)
  • Past roles that interface with end customers to influence software development
  • Legal authorization to work in the United States (application asks about work authorization and visa sponsorship)
  • Ability to work from San Francisco, CA (posting indicates primarily in-person, SF-based)
Benefits
  • Flexible (Unlimited) Paid Time Off
  • Medical, Dental, and Vision benefits for you and your family
  • Life Insurance and Disability Benefits
  • Retirement Plan (e.g., 401K, pension) with Sierra match
  • Parental Leave
  • Fertility and family building benefits through Carrot
  • Lunch, as well as delicious snacks and coffee
  • Discretionary Benefit Stipend
  • Offers Equity (eligible full-time employees can participate in Sierra's equity plans)
  • Free alphorn lessons

ATS Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
product developmentAI agentsReactTypescriptGo
Soft skills
communicationcustomer engagementstrategic thinkingpresentation skillsproblem-solving
Certifications
MBA
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