Senior Manager, Implementations
Siepe
full-time
Posted on:
Location Type: Hybrid
Location: Dallas • Texas • United States
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Job Level
About the role
- Analyze project requirements and feasibility and develop technical diagrams.
- Lead the planning, design, and implementation of cloud and end-user solutions, ensuring alignment with project goals and objectives.
- Lead a team of implementation engineers while managing priorities, reviewing deliverables, and supporting professional development.
- Provide technical leadership and guidance to team members, fostering a collaborative and supportive team culture.
- Collaborate with cross-functional teams, including sales leaders, service desk engineers, relationship managers, and infrastructure teams.
- Design systems with consideration for scalability, performance, Siepe standards, and security needs.
- Conduct technical reviews of third-party tools and technologies.
- Identify technical debt and areas for improvement, implementing solutions to enhance quality and supportability.
- Monitor project progress and provide regular updates to stakeholders.
- Stay updated on emerging technologies and industry trends.
- Success in this role will be measured by timely project delivery, client satisfaction, technical accuracy, and adherence to Siepe’s implementation standards.
Requirements
- Extensive experience working within AWS (preferred) and Azure cloud environments.
- Advanced understanding of IAM roles, policies, and privileges in both AWS and Azure.
- Strong expertise in Windows and Linux administration within enterprise environments.
- Networking proficiency, including Layer 3 routing, firewall configuration, IP troubleshooting, VPN management, and wireless systems.
- Experience with implementation of the Office 365 and Microsoft productivity apps.
- Proficient in Active Directory, including domain architecture, GPO, DNS, DHCP, DFS/DFSR, and NPS.
- Hands-on experience with Infrastructure as Code (IaC) tools such as Terraform and PowerShell scripting.
- Experience with SSO, SAML, and MFA.
- Experience with Microsoft Intune implementation, management, and policy control.
- In-depth knowledge of Microsoft operating systems (high-level understanding and working knowledge of Windows Server 2025, 2022, 2019 and Windows 10 and 11 is required).
- Proven experience with implementing, troubleshooting, and managing Microsoft 365 Conditional Access policies.
- Experience with ConnectWise and a proven ability to enter tickets and time logs accurately, providing in-depth details.
- Excellent analytical, troubleshooting, and communication skills.
- Comfort and experience with desktop support, implementations, and end user communication and management.
- Experience in the Managed Services Provider (MSP) industry, particularly within Alternative Investment Management.
- Familiarity with configuration management tools and DevOps practices.
- 5+ years of experience working with public cloud platforms (AWS preferred).
- Experience using GenAI tools to assist with scripting, documentation, and troubleshooting.
- Must have current and ongoing authorization to work in the country of employment without the need for visa sponsorship, now or in the future.
Benefits
- Competitive Compensation Packages, including Annual Performance-Based Bonuses
- 401(k) Retirement Plan with company match to support your long-term financial goals
- Comprehensive Health, Dental, Vision, and Life Insurance
- Flexible plans tailored to support individuals and families
- Annual investment in your Learning & Development goals
- On-the-job exposure to innovative technologies and financial strategies
- Growth opportunities in a collaborative, fast-paced environment that values continuous improvement
- Flexible Time Off (FTO)
- Flexibility to recharge and maintain work-life balance
- Daily meal delivery allowance when working from the office
- Monthly Celebrations and Quarterly Offsite Events
- Annual Holiday Party to celebrate milestones and build team connection
- A vibrant, inclusive office culture that blends fun with purpose
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
AWSAzureWindows administrationLinux administrationNetworkingActive DirectoryInfrastructure as CodeMicrosoft IntuneMicrosoft 365 Conditional AccessGenAI tools
Soft skills
analytical skillstroubleshooting skillscommunication skillsteam leadershipcollaborationproject managementprofessional development supportstakeholder communicationclient satisfaction focusadaptability