Siena AI

Product Manager, AI Agent Deployment

Siena AI

full-time

Posted on:

Location Type: Remote

Location: New York • United States

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About the role

  • Own agent outcomes for strategic accounts end-to-end.
  • Deploy AI agents, drive automation rates, identify what's blocking progress, then build the platform fix
  • Work directly with enterprise CX leaders to design AI transformation roadmaps that you'll help execute
  • Turn deployment insights into platform capabilities that help every customer, not just the one you learned from
  • Build new agent capabilities that work seamlessly across platforms
  • Design evaluation systems that make our agents continuously smarter. QA suites, automated testing, performance monitoring
  • Run full launch cycles from internal testing to GA, including customer enablement
  • Demo your own products and co-sell alongside sales. You'll be known by name in our customer Slack communities

Requirements

  • 3+ years in PM, solutions engineering, implementation, TAM, customer success engineering, or product ops
  • Experience with technical products and enterprise customers
  • AI-native mindset. You live in Claude Code, Cursor, and max out your LLM limits
  • You can scope webhooks, OAuth flows, and complex integrations
  • You ship features, write docs, run demos, and measure what matters
  • You've lived the problems customers are trying to solve. You know what "great CX" looks like
  • You can diagnose whether problems are technical, operational, or stakeholder-related and prioritize accordingly
  • You are comfortable advising CX leaders on organizational design, process optimization, and transformation strategy
  • Ability to work in North American time zones is a must.
Benefits
  • Competitive salary, equity, flexible remote work
  • Premium AI tools (ChatGPT, Claude, Perplexity Pro, Cursor) plus quarterly budget for new tools
  • Clear growth pathways into deeper specialization or team leadership

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
AI deploymentautomationplatform developmentQA testingautomated testingperformance monitoringwebhooksOAuthintegrationsfeature shipping
Soft skills
customer successproblem diagnosisorganizational designprocess optimizationtransformation strategycommunicationcollaborationcustomer enablementinsight generationstakeholder management