Siena AI

Product Manager, AI Agent Deployment

Siena AI

full-time

Posted on:

Location Type: Remote

Location: New York • United States

Visit company website

Explore more

✨ AI Apply
Apply

About the role

  • Own agent outcomes for strategic accounts end-to-end.
  • Deploy AI agents, drive automation rates, identify what's blocking progress, then build the platform fix
  • Work directly with enterprise CX leaders to design AI transformation roadmaps that you'll help execute
  • Turn deployment insights into platform capabilities that help every customer, not just the one you learned from
  • Build new agent capabilities that work seamlessly across platforms
  • Design evaluation systems that make our agents continuously smarter. QA suites, automated testing, performance monitoring
  • Run full launch cycles from internal testing to GA, including customer enablement
  • Demo your own products and co-sell alongside sales. You'll be known by name in our customer Slack communities

Requirements

  • 3+ years in PM, solutions engineering, implementation, TAM, customer success engineering, or product ops
  • Experience with technical products and enterprise customers
  • AI-native mindset. You live in Claude Code, Cursor, and max out your LLM limits
  • You can scope webhooks, OAuth flows, and complex integrations
  • You ship features, write docs, run demos, and measure what matters
  • You've lived the problems customers are trying to solve. You know what "great CX" looks like
  • You can diagnose whether problems are technical, operational, or stakeholder-related and prioritize accordingly
  • You are comfortable advising CX leaders on organizational design, process optimization, and transformation strategy
  • Ability to work in North American time zones is a must.
Benefits
  • Competitive salary, equity, flexible remote work
  • Premium AI tools (ChatGPT, Claude, Perplexity Pro, Cursor) plus quarterly budget for new tools
  • Clear growth pathways into deeper specialization or team leadership
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
AI deploymentautomationplatform developmentQA testingautomated testingperformance monitoringwebhooksOAuthintegrationsfeature shipping
Soft Skills
customer successproblem diagnosisorganizational designprocess optimizationtransformation strategycommunicationcollaborationcustomer enablementinsight generationstakeholder management