
Customer Service Engineer 1 – CT/MR
Siemens Healthineers
full-time
Posted on:
Location Type: Remote
Location: Wisconsin • United States
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Salary
💰 $50,210 - $69,036 per year
About the role
- You will be servicing CT/MR Imaging Equipment in the Madison, WI area.
- You are in a field-based, customer-facing role that primarily installs, services, maintains and modifies Siemens’ imaging equipment at customer sites.
- You will be responsible for delivering both timely and effective repairs as well as adequate training of operators to ensure optimal system performance, resulting in superior customer satisfaction.
- You will manage financial performance within your territory, meeting or exceeding budget for revenue generation, expense control and inventory management.
- You will manage company assets to include a company car, cell phone, computer, tools, inventory parts, etc.
- Establish and maintain proper business relationships with customers and peers, as well as performing necessary administrative duties accurately.
Requirements
- Minimum high school diploma, Technical Degree or equivalent experience.
- 1-2+ Years of field service experience is desired.
- Must be proficient in the use of tools and service test equipment, with the ability to work both individually and in an established team setting.
- Ability to travel and provide service in assigned geography; willingness to participate in an on-call rotation after training and certification.
- Valid driver's license, ability to drive independently day and night, and good driving record required.
Benefits
- medical insurance
- dental insurance
- vision insurance
- 401(k) retirement plan
- life insurance
- long-term and short-term disability insurance
- paid parking/public transportation
- paid time off
- paid sick and safe time
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
CT Imaging EquipmentMR Imaging Equipmentservice test equipmentinstallationmaintenancerepairmodificationinventory managementfinancial performance managementcustomer training
Soft Skills
customer servicecommunicationrelationship managementteamworkproblem-solvingorganizational skillsindependenceadaptabilitytime managementattention to detail
Certifications
Technical Degreevalid driver's license