Siemens Healthineers

Customer Service Engineer III – MR/CT/AX

Siemens Healthineers

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $67,550 - $92,884 per year

About the role

  • You will be servicing CT/MR/AX Equipment in the South GA area.
  • You will be responsible for installing, troubleshooting, repairing and performing preventative maintenance on all Siemens Healthcare Diagnostics instrumentation at customer sites with minimal supervision.
  • You will be responsible for delivering both timely and effective repairs as well as adequate training of operators to ensure optimal system performance, resulting in superior customer satisfaction.
  • You will manage financial performance within their territory, meeting or exceeding budget for revenue generation, expense control and inventory management.
  • Ensure that all tool and test equipment expiration dates are managed and that no overdue for calibration test equipment is used or maintained in the field.

Requirements

  • Minimum high school diploma; technical Associates Degree or equivalent preferred.
  • 5+ years experience as a medical technologist or field service engineer (biomedical engineer) servicing diagnostic instruments needed.
  • Must be proficient in the use of tools and service test equipment.
  • Proficiency in all necessary network applications and tools (including but not limited to eVO, mButler, MS Office applications, Concur, NAM Customer Service website—Engineer Tools).
  • Can locate, read, and understand documents for install, set-up, repair, troubleshooting, schematics, block diagrams and functional descriptions.
Benefits
  • medical insurance
  • dental insurance
  • vision insurance
  • 401(k) retirement plan
  • life insurance
  • long-term and short-term disability insurance
  • paid parking/public transportation
  • paid time off
  • paid sick and safe time
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
troubleshootingrepairingpreventative maintenancediagnostic instrumentsnetwork applicationsschematicsblock diagramsfunctional descriptionsfinancial performance managementinventory management
Soft Skills
customer satisfactiontrainingcommunicationproblem-solvingtime management
Certifications
high school diplomatechnical Associates Degreebiomedical engineer certification