Siemens Healthineers

Customer Service Engineer I

Siemens Healthineers

full-time

Posted on:

Location Type: Remote

Location: Washington • United States

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Salary

💰 $57,740 - $79,387 per year

Job Level

Junior

About the role

  • You will be servicing CT and MRI Imaging Equipment in the northern Seattle metro area.
  • You are in a field-based, customer-facing role that primarily installs, services, maintains and modifies Siemens’ imaging equipment at customer sites.
  • You will be responsible for delivering both timely and effective repairs as well as adequate training of operators to ensure optimal system performance, resulting in superior customer satisfaction.
  • You will manage financial performance within their territory, meeting or exceeding budget for revenue generation, expense control and inventory management.
  • You will manage company assets to include a company car, cell phone, computer, tools, inventory parts, etc.
  • Establish and maintain proper business relationships with customers and peers, as well as performing necessary administrative duties accurately.

Requirements

  • Minimum high school diploma, Technical Degree or equivalent experience
  • 1-2+ Years of field service experience is desired
  • Must be proficient in the use of tools and service test equipment
  • Ability to travel and provide service in assigned geography; willingness to participate in an on-call rotation after training and certification
  • Valid driver's license, ability to drive independently day and night, and good driving record required.
  • Lifting 50lbs (floor to above waist/head), walking, ladder/stepstool climbing, bending, twisting, sitting work, squatting work, standing work, high-reach, fine grasping manipulation, good vision, and ability to work alone.
Benefits
  • medical insurance
  • dental insurance
  • vision insurance
  • 401(k) retirement plan
  • life insurance
  • long-term and short-term disability insurance
  • paid parking/public transportation
  • paid time off
  • paid sick and safe time
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
CT Imaging EquipmentMRI Imaging Equipmentfield service experienceservice test equipmentrepair skillsinstallation skillsmaintenance skillsinventory managementfinancial performance managementoperator training
Soft Skills
customer satisfactionbusiness relationship managementcommunication skillsorganizational skillsindependenceproblem-solvingadaptabilityteam collaborationtime managementattention to detail
Certifications
Technical Degreevalid driver's license