Customer Service Engineer 2 – DX
Siemens Healthineers
full-time
Posted on:
Location Type: Remote
Location: Texas • United States
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Salary
💰 $64,060 - $88,088 per year
About the role
- Servicing Medical Device diagnostic Equipment in the Corpus Christi area.
- Installing, troubleshooting, repairing and performing preventative maintenance on all Siemens Healthcare systems at customer sites with minimal supervision.
- Delivering both timely and effective repairs as well as adequate training of operators to ensure optimal system performance.
- Managing financial performance within their territory, meeting or exceeding budget for revenue generation, expense control and inventory management.
- Establishing and maintaining proper business relationships with customers and peers, as well as performing necessary administrative duties accurately.
Requirements
- Minimum high school diploma; technical Associates Degree or equivalent preferred.
- 3+ years' experience as a medical technologist or field service engineer (biomedical engineer) servicing diagnostic instruments needed.
- Must be proficient in the use of tools and service test equipment, with the ability to work both individually and in an established team setting.
- Proficiency in all necessary network applications and tools (including but not limited to eVO, mButler, MS Office applications, Concur, NAM Customer Service website—Engineer Tools).
- Valid driver's license, ability to drive independently day and night, and good driving record required.
- Must demonstrate excellent judgment in customer relations and in managing company resources; strong competency in instrument systems technology to include mechanics, electrical, chemistry, and software technology; experience with electronics, hydraulic and pneumatic systems.
Benefits
- medical insurance
- dental insurance
- vision insurance
- 401(k) retirement plan
- life insurance
- long-term and short-term disability insurance
- paid parking/public transportation
- paid time off
- paid sick and safe time
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
diagnostic equipment servicingtroubleshootingrepairingpreventative maintenancefinancial performance managementinventory managementinstrument systems technologymechanicselectrical systemssoftware technology
Soft skills
customer relationsjudgmentteamworktrainingcommunication
Certifications
high school diplomatechnical Associates Degree