Customer Service Engineer 2
Siemens Healthineers
Customer Service Engineer 2
Siemens Healthineers
full-time
Posted on:
Location Type: Office
Location: Tacoma • Washington • 🇺🇸 United States
Visit company websiteSalary
💰 $66,980 - $100,460 per year
Job Level
Mid-LevelSenior
About the role
- You will be servicing DX Equipment in the Tacoma or Olympia, WA area.
- You will be responsible for installing, troubleshooting, repairing and performing preventative maintenance on all Siemens Healthcare systems at customer sites with minimal supervision.
- You will manage financial performance within their territory, meeting or exceeding budget for revenue generation, expense control and inventory management.
- You will manage company assets to include a company car, cell phone, computer, tools, inventory parts, etc.
- Establish and maintain proper business relationships with customers and peers, as well as performing necessary administrative duties accurately.
Requirements
- Minimum high school diploma; technical Associates Degree or equivalent preferred.
- 3+ years' experience as a medical technologist or field service engineer (biomedical engineer) servicing diagnostic instruments needed.
- Must be proficient in the use of tools and service test equipment, with the ability to work both individually and in an established team setting.
- Strong customer service and communication skills.
- Proficiency in all necessary network applications and tools (including but not limited to eVO, mButler, MS Office applications, Concur, NAM Customer Service website—Engineer Tools).
Benefits
- medical insurance
- dental insurance
- vision insurance
- 401(k) retirement plan
- life insurance
- long-term and short-term disability insurance
- paid parking/public transportation
- paid time off
- paid sick and safe time
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
troubleshootingrepairingpreventative maintenancefinancial performance managementinventory managementmedical technologyfield service engineeringdiagnostic instrumentsuse of toolsservice test equipment
Soft skills
customer servicecommunicationrelationship managementteamworkadministrative duties
Certifications
high school diplomatechnical Associates Degree