Side

Partner Success Manager – In Market

Side

full-time

Posted on:

Location Type: Hybrid

Location: San Francisco • California • United States

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Salary

💰 $120,000 - $135,000 per year

About the role

  • Serve as the primary account owner and strategic partner for a portfolio of real estate partners.
  • Build trusted, long term relationships and develop strategic account plans aligned to partner goals and Side’s objectives.
  • Lead annual business planning and ongoing operational support to improve performance, efficiency, and platform adoption.
  • Support growth by identifying expansion opportunities through existing partner relationships, referrals, and market insight.
  • Act as a connector between partners, Sales, and internal teams to advance well aligned opportunities.
  • Coach partners through regular virtual and in person meetings focused on performance, operations, and execution.
  • Spend time in market visiting partners, attending key meetings, and building strong local relationships to deepen partnership and understand on the ground needs.
  • Represent Side at partner, community, and industry events to strengthen relationships and reinforce Side’s presence in the market.
  • Proactively identify risks, coordinate cross functional support, and ensure strong retention and partner satisfaction.
  • Maintain accurate documentation and represent Side in partner and industry events.

Requirements

  • Two or more years of experience in strategic account management, operations, consulting, business management, or business ownership.
  • Residential real estate experience required, with strong understanding of brokerage operations.
  • Proven ability to build credibility and influence senior stakeholders.
  • Strong operational acumen, including familiarity with brokerage or team structures.
  • Excellent communication, organization, and problem solving skills.
  • Comfortable working independently in a fast paced, evolving environment.
  • Relationship driven, service oriented, and community minded.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
strategic account managementoperationsbusiness managementbusiness ownershipbrokerage operationsperformance improvementplatform adoptionmarket insightrisk identificationdocumentation
Soft Skills
relationship buildingcredibilityinfluencecommunicationorganizationproblem solvingindependenceservice orientationcommunity mindedcoaching