
Senior Pre-sales Solution Engineer – AV/IT
Shure Incorporated
full-time
Posted on:
Location Type: Remote
Location: Texas • Washington • United States
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Salary
💰 $85,000 - $144,000 per year
Job Level
About the role
- Identify and Target Prospects: Research and identify potential B2B customers who could benefit from Shure’s AV and IT solutions.
- Lead Generation: Develop and implement strategies to generate leads through various channels, including webinars, social media, and industry events.
- Market Research: Stay updated on industry trends, competitor activities, and customer needs to refine prospecting approaches. Qualify projects and determine their potential readiness to benefit from Shure’s solutions.
- Customer Needs Analysis: Understand and document customer business challenges and needs through active listening and strategic questioning.
- Product Education: Develop and deliver customized content to educate prospects about Shure's products and solutions, demonstrating how our offerings can address their AV and IT requirements effectively.
- Solution Proposal: Lead complex solution design and implementation by delivering tailored recommendations to address end-user needs.
- Sales Targets: Meet or exceed assigned sales targets and KPIs through effective management of the sales cycle (Opportunity tracking in Salesforce). Proactively monitor expansion and growth opportunities with key accounts.
- Team Collaboration: Work closely with the sales team, marketing department, customer success, and technical experts to ensure cohesive and comprehensive customer experiences.
- Reporting: Maintain accurate and up-to-date records of prospect interactions, sales activities, and performance metrics using Salesforce CRM tools.
- Represent Shure at Industry events and conferences. Act as a thought leader to drive adoption of new technologies and best practices.
- Lead customized end-user engagement activations.
Requirements
- Bachelor’s degree in Engineering, Marketing, Communications, or a related field
- 5 or more years of experience using skills as a seasoned, experienced professional with a comprehensive technical knowledge of audio principles and products
- Experience providing audio technical support, audio design, and audio equipment set-up
- Background or experience with 1-2 of the following: integration, conferencing, or networking
- Understanding of industry practices and/or company policies and procedures
- Excellent communication and presentation skills
- Enjoy meeting and dealing with new people
- Knowledge of audio DSP technology
- Expert troubleshooting skills
- Ability to learn new technologies
- Ability to handle multiple assignments, work independently, and see projects through to successful completion
- Detail-oriented, well-organized, and good time management skills
- 50% travel annually – including some weekends – is required
- Applicants for this position must be currently authorized to work in the United States on a full-time basis.
Benefits
- Comprehensive healthcare
- Mental health and retirement savings plans
- Generous paid time off programs
- Employee discounts
- Professional development opportunities
- Work-life balance initiatives
- Employee recognition programs
- Volunteering/community involvement opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
audio principlesaudio technical supportaudio designaudio equipment set-upaudio DSP technologytroubleshootinglead generation strategiescustomer needs analysissolution designsales cycle management
Soft Skills
communication skillspresentation skillsinterpersonal skillsorganizational skillstime managementactive listeningstrategic questioningindependent workdetail-orientedteam collaboration