Practice Manager
Shriners Children's
full-time
Posted on:
Location Type: Office
Location: Spokane • Washington • United States
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Salary
💰 $94,328 - $161,678 per year
About the role
- Oversees daily clinic workflows to ensure efficiency and patient-centered care
- Supervises and coaches administrative and clinical support staff
- Ensures adherence to pediatric-specific health regulations
- Monitors revenue cycle with attention to subspecialty billing opportunities
- Identifies gaps in authorizations, referrals and documentation
- Fosters a child-friendly and family-centered environment
- Designs and implements strategies to improve patient/family satisfaction
- Handles escalated patient/family concerns
- Uses data and root cause analysis to identify and solve workflow inefficiencies
- Acts as a liaison across care teams, leadership and external partners
- Recruits and retains staff experienced in pediatric care
Requirements
- Bachelor's degree
- 3-5 years progressive experience in clinic or healthcare operations
- Proven track record managing multidisciplinary teams and overseeing clinic workflows
- Master's degree in Healthcare Administration or Business Administration (preferred)
- Membership in American College of Healthcare (ACHE) (preferred)
- Membership in Medical Group Management Association (MGMA) (preferred)
- Lean Six Sigma Green Certification (preferred)
- 2+ years experience in Pediatric or Specialty care Settings (preferred)
Benefits
- Health insurance
- Dental and vision coverage
- 403(b) and Roth 403 (b) Retirement Saving Plan with matching contributions
- Paid time off
- Life insurance
- Short term and long-term disability
- Flexible Spending Account (FSA)
- Tuition reimbursement
- Home & auto insurance
- Hospitalization insurance
- Critical illness insurance
- Pet insurance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
clinic workflowsrevenue cycle managementbillingauthorizationsreferralsdocumentationdata analysisroot cause analysispatient satisfaction strategiesmultidisciplinary team management
Soft Skills
coachingsupervisioncommunicationproblem-solvingleadershipconflict resolutionorganizational skillspatient-centered carefamily-centered carestaff recruitment
Certifications
Bachelor's degreeMaster's degree in Healthcare AdministrationMaster's degree in Business AdministrationLean Six Sigma Green CertificationAmerican College of Healthcare membershipMedical Group Management Association membership