Manager, Subscriber Forecasting – Broadband & Entertainment
NBCUniversal
Practice Manager
Shriners Children's
full-time
Posted on:
Location Type: Office
Location: Philadelphia • Pennsylvania • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Oversees daily clinic workflows to ensure efficiency and patient-centered care
- Supervises and coaches administrative and clinical support staff
- Ensures adherence to pediatric-specific health regulations
- Monitors revenue cycle with attention to subspecialty billing opportunities
- Identifies gaps in authorizations, referrals and documentation
- Fosters a child-friendly and family-centered environment
- Designs and implements strategies to improve patient/family satisfaction
- Handles escalated patient/family concerns
- Uses data and root cause analysis to identify and solve workflow inefficiencies
- Acts as a liaison across care teams, leadership and external partners
- Recruits and retains staff experienced in pediatric care
Requirements
- Bachelor's degree
- 3-5 years progressive experience in clinic or healthcare operations
- Proven track record managing multidisciplinary teams and overseeing clinic workflows
- Masters degree in Healthcare Administration or Business Administration (preferred)
- Membership in American College of Healthcare (ACHE) (preferred)
- Membership in Medical Group Management Association (MGMA) (preferred)
- Lean Six Sigma Green Certification (preferred)
- 2+ years experience in Pediatric or Specialty care Settings (preferred)
Benefits
- medical, dental and vision coverage on their first day!
- 403(b) and Roth 403 (b) Retirement Saving Plan with matching contributions of up to 6% after one year of service
- eligible for paid time off
- life insurance
- short term and long-term disability
- Flexible Spending Account (FSA) plans
- tuition reimbursement
- home & auto insurance
- hospitalization
- critical illness insurance
- pet insurance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
clinic workflowsrevenue cycle managementbillingdata analysisroot cause analysispatient satisfaction strategiesauthorizationsreferralsdocumentation
Soft skills
coachingsupervisioncommunicationproblem-solvingleadershipstaff recruitmentstaff retentionconflict resolutionteam collaboration
Certifications
Bachelor's degreeMaster's degree in Healthcare AdministrationMaster's degree in Business AdministrationLean Six Sigma Green CertificationMembership in American College of Healthcare (ACHE)Membership in Medical Group Management Association (MGMA)
