Shoulder Innovations

QA Engineer

• Evaluate and approve supplier deviation and change requests for risk and compliance
• Support evaluation of suppliers including but not limited to audit support & capability assessments
• Support review of manufacturing supplier documentation, as needed
• Maintain and update the Post Market Surveillance (PMS) Report in accordance with regulatory requirements
• Analyze complaint data to identify trends and opportunities for product or process improvements
• Collaborate with internal teams to implement corrective actions based on post-market insights
• Lead CAPA investigations, including root cause analysis, action planning, and effectiveness verification
• Facilitate cross-functional CAPA teams and ensure timely closure of quality issues
• Maintain CAPA documentation in compliance with internal procedures and external regulations
• Provide guidance on complaint investigations to determine probable cause as needed
• Lead complaint investigations, coordinating with engineering, manufacturing, and quality teams as necessary; Document findings and contribute to regulatory reporting as needed
• Perform engineering tasks involving complex design constraints, material challenges, and coordination requirements
• Apply conventional engineering practices to resolve non-standard problems and support product lifecycle activities
• Work closely with Engineering, Procurement/Supply Chain, Manufacturing, and Quality Assurance teams on projects
• Provide technical input and quality oversight to ensure project success and regulatory compliance
• Take a leading role in projects for continuous improvement, business, and/or compliance needs; Including project planning, execution, and management

Senior Quality Engineer

Sales

• Own and deliver regional revenue and profitability at scale
• Expand surgeon engagement, deepen account penetration, and accelerate procedural adoption
• Convert company strategy into executable field plans that drive results quickly
• Maintain direct involvement with top surgeons, key accounts, and strategic distributors
• Hold the field accountable through disciplined forecasting, opportunity tracking, and performance tracking
• Design and execute annual and quarterly regional growth plans aligned with company targets
• Establish and enforce quotas, pricing discipline, inventory control, and execution standards
• Identify underperformance early and take decisive corrective action
• Continuously assess territory design, coverage, and distributor effectiveness
• Provide real‑time market intelligence on competition, pricing pressure, and customer demands
• Recruit and deploy high‑impact sales talent capable of performing in competitive markets
• Personally coach representatives through consistent, demanding field engagement
• Set clear expectations and drive accountability through metrics and results
• Rapidly identify top performers and develop future leaders
• Address performance gaps quickly—growth requires speed, clarity, and follow‑through

Senior Quality Engineer

Director of Sales