Shorthand

Account Executive

• Build and manage a disciplined outbound pipeline targeting enterprise organisations using WordPress.
• Prospect into marketing, content, communications, digital experience and web platform teams within medium and large enterprises.
• Develop multi-threaded relationships across both business and technical buying groups.
• Create and execute strategic account plans for named target accounts.
• Consult on personalized best practices across various channels, leveraging strategies and playbooks for each channel and each vertical.
• Work collaboratively with Shorthand’s Customer Success, Sales, Channel Partner, Growth, Marketing, Product and Engineering teams to ensure successful sales outcomes leading to happy clients.
• Build long-term, strategic plans in collaboration with internal business partners to maximize clients' success with the Shorthand platform while driving revenue for Shorthand; understand C-level initiatives at strategic clients and how Shorthand’s solutions map to those objectives.
• Forecast pipeline accurately, including expected close date, projected deal size, and projected deal probability.
• Selling products or services to clients to increase sales volume or profits for the company.
• Monitoring client satisfaction with current products or services to determine if adjustments are needed.
• Identifying new business opportunities with existing clients or potential clients.
• Developing long-term relationships with key clients to increase sales and broaden the company’s reach within the industry.
• Negotiating prices and terms of sale with clients on behalf of the company.
• Contacting clients regularly to ensure they are satisfied with their purchase experience.
• Developing proposals and presentations to meet clients’ needs.
• Coordinating with other departments within the company to deliver high quality products and services to clients.
• Following up with clients after the sale to ensure they are satisfied with their purchase.

Senior Accounts Executive – WordPress