Senior Accounts Executive – WordPress

Shorthand

Senior Accounts Executive focusing on WordPress sales for Shorthand. Building relationships and driving sales cycles in North America market.

Posted 5/8/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $110,000 - $125,000 per yearWebsite

Tech Stack

Tools & technologies

AEMDrupalSitecoreWordPress

About the role

Key responsibilities & impact

Build and manage a disciplined outbound pipeline targeting enterprise organisations using WordPress.
Prospect into marketing, content, communications, digital experience and web platform teams within medium and large enterprises.
Develop multi-threaded relationships across both business and technical buying groups.
Create and execute strategic account plans for named target accounts.
Consult on personalized best practices across various channels, leveraging strategies and playbooks for each channel and each vertical.
Work collaboratively with Shorthand’s Customer Success, Sales, Channel Partner, Growth, Marketing, Product and Engineering teams to ensure successful sales outcomes leading to happy clients.
Build long-term, strategic plans in collaboration with internal business partners to maximize clients' success with the Shorthand platform while driving revenue for Shorthand; understand C-level initiatives at strategic clients and how Shorthand’s solutions map to those objectives.
Forecast pipeline accurately, including expected close date, projected deal size, and projected deal probability.
Selling products or services to clients to increase sales volume or profits for the company.
Monitoring client satisfaction with current products or services to determine if adjustments are needed.
Identifying new business opportunities with existing clients or potential clients.
Developing long-term relationships with key clients to increase sales and broaden the company’s reach within the industry.
Negotiating prices and terms of sale with clients on behalf of the company.
Contacting clients regularly to ensure they are satisfied with their purchase experience.
Developing proposals and presentations to meet clients’ needs.
Coordinating with other departments within the company to deliver high quality products and services to clients.
Following up with clients after the sale to ensure they are satisfied with their purchase.

Requirements

What you’ll need

Has a proven track record of building outbound pipeline and closing enterprise SaaS deals in complex buying environments.
Is comfortable prospecting into medium and large enterprises and engaging multiple stakeholder groups across marketing, content, communications, editorial, digital and web platform teams.
Can demonstrate success growing strategic accounts through a combination of new business acquisition, expansion and executive relationship building.
Has experience selling CMS, digital publishing, martech, DXP or related technology solutions into enterprise organisations.
Is commercially driven, highly autonomous, and comfortable operating in a fast-moving environment with limited structure and high ownership.
Is technically credible and confident discussing WordPress ecosystems, CMS workflows, integrations and implementation considerations with customer web and platform teams.
Can independently run discovery, product demonstrations and commercial conversations without relying heavily on presales or solution engineering support.
Has strong consultative selling skills and can connect Shorthand’s platform capabilities to strategic customer objectives around content, storytelling, engagement and digital experience.
Communicates exceptionally well in both written and verbal formats, and can simplify complex concepts for both technical and non-technical audiences.
Learns quickly, prioritises effectively, and maintains high attention to detail while managing multiple enterprise sales cycles simultaneously.
Thrives working remotely and collaboratively across distributed teams and time zones.
Brings curiosity, resilience and initiative, and enjoys helping shape go-to-market strategy for emerging products and categories.
Significant experience of successfully selling enterprise marketing solutions to CEOs, CMOs, VPs and Directors of Marketing, Content, Communications, Editorial, etc.
Experience selling into organisations using WordPress, Adobe Experience Manager, Sitecore, Contentful, Optimizely, Drupal or similar CMS/DXP platforms.
Familiarity with the WordPress ecosystem, including plugins, publishing workflows, governance and enterprise web operations.
Experience navigating technical validation processes with digital, engineering or web platform teams.
Ability to independently deliver product demonstrations and manage technical discovery conversations without dedicated presales support.
Experience introducing new products to market.
Proven track record of closing large, strategic and high quality deals.
Proven track record in direct and partner-fulfilled sales.
Technical aptitude and/or background in technology preferred.
A consultative sales style and strong experience selling solutions in a fast-paced environment.
Proven ability to sell collaboratively with multiple internal stakeholders and teams.

Benefits

Comp & perks

Options for working your way: fully remote working, flexible hours, and an allowance for a co-working space if you prefer.
True autonomy, with freedom to own and grow the role you occupy.
The opportunity to work in a growing SaaS company that is still small enough that you can make a real impact.
An allowance for setting up your home office, a laptop, and any peripherals you need to do your job.
An Employee Option Plan for all team members.
A Health and Wellness fund to support your healthy lifestyle, as well as access to coaching and counselling services.
401k and a 100% contribution to your healthcare for US-based team members.
Paid parental leave if you are growing your tribe.
A proudly a carbon neutral organisation, taking climate action with Trace as part of a broader sustainability strategy

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

outbound pipeline managemententerprise SaaS salesCMS workflowsdigital publishingmartechDXPproduct demonstrationsconsultative sellingtechnical discoveryaccount planning

Soft Skills

consultative selling skillscommunicationattention to detailcuriosityresilienceinitiativecollaborationrelationship buildingprioritizationadaptability