Shippit

HR/People Generalist

Shippit

part-time

Posted on:

Location Type: Remote

Location: Indonesia

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About the role

  • Act as a first point of contact for employees and managers on People-related queries - such as policies, legislation and processes - providing clear, practical, and timely guidance.
  • Support employees through key lifecycle moments including onboarding, role changes, leave transitions, performance cycles and offboarding.
  • Contribute to the delivery of People programs such as onboarding, engagement initiatives, compensation reviews and performance processes.
  • Monitor employee experience feedback and recommend improvements to enhance clarity, consistency, and employee satisfaction.
  • Execute core People processes including onboarding, employment changes, and offboarding for all employees.
  • Maintain accurate employee records and documentation in line with local employment legislation.
  • Support compliance with local labour/employment law, workplace policies, and internal governance standards.
  • Coordinate with external providers where required (e.g. payroll, benefits, visas, statutory reporting).
  • Own end-to-end recruitment for Indonesia-based roles, partnering with hiring managers and supported by the Talent & Development Manager.
  • Support recruitment activities more broadly, including job ads, interview coordination, offers, and employment documentation.
  • Ensure a positive and well-organised candidate experience, from first contact through to onboarding.
  • Maintain accurate data in HR systems and ensure high standards of data integrity.
  • Prepare and support People reporting across all regions.
  • Use people data and metrics to identify trends and insights for improvement.
  • Support and contribute to People projects, including WGEA reporting and SOC2 compliance activities.
  • Maintain audit-ready documentation and support evidence gathering as required.
  • Participate in the implementation or improvement of People processes and controls.
  • Support the delivery of local engagement, wellbeing, and inclusion initiatives.
  • Assist with the administration of benefits and employee programs.
  • Contribute to initiatives that strengthen the employee experience and local employee value proposition.

Requirements

  • Experience in a People Coordinator, People Generalist or People Operations role, ideally supporting both Indonesian and Australian employees.
  • Working knowledge of Indonesian employment law.
  • Experience in contemporary talent acquisition practices and knowledge, particularly for the Indonesian talent market.
  • Clear, empathetic, and professional communication skills, including the ability to communicate in English at a professional level.
  • Strong service mindset with a genuine care for employee experience.
  • Confidence in working with HR systems, people data, (BambooHR and/or Lattice preferred) and emerging technology, such as AI.
  • Strong attention to detail and ability to manage competing priorities.
  • A continuous improvement mindset, inquisitive nature and ability to question and challenge to get the best outcomes.
  • Experience working autonomously, leading work and outcomes, while collaborating with key stakeholders that are in the APAC region.
Benefits
  • Family & paw friendly - generous parental leave policy and pet friendly office
  • Wellbeing Policy with strong focus on whatever makes you feel good from inside out.
  • Unlocking your potential with a blend of in person and online learning and development opportunities
  • Casual Friday everyday!
  • Team outings, weekly lunches, team events, loaded pantry and the list goes on…
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
employee onboardingperformance managementrecruitmentdata integritycomplianceemployee documentationtalent acquisitionemployee experiencepeople metricsaudit documentation
Soft Skills
clear communicationempathetic communicationservice mindsetattention to detailcontinuous improvementinquisitive naturestakeholder collaborationprofessionalismorganizational skillsproblem-solving