Define and drive multi-quarter product strategy aligned to company growth goals
Identify and prioritize initiatives that materially improve customer outcomes (cost, service levels, throughput, labor efficiency)
Lead cross-functional product development from discovery through launch, focusing on outcomes over outputs
Embed AI and operational intelligence into core workflows
Conduct disciplined customer discovery and validation to ensure product-market fit
Partner with Engineering to make thoughtful architectural tradeoffs balancing scale, flexibility, and speed
Define and track KPIs to measure adoption, performance, and business impact
Work directly with mid-market and enterprise customers to inform roadmap direction
Champion ShipHawk’s intelligence and platform capabilities internally and externally
Elevate product management craft and rigor across the organization

Requirements

5+ years of product management experience
2+ years working on workflow-heavy platforms (WMS, logistics, supply chain, ERP, or similar systems)
Proven track record delivering complex B2B SaaS products in agile environments
Strong systems thinker with technical fluency in API-driven and multi-tenant architectures
Experience translating operational pain points into scalable SaaS solutions
Demonstrated success leading multi-quarter strategic initiatives
Highly analytical with comfort making decisions in ambiguity
Exceptional communication skills - able to align cross-functional stakeholders and drive clarity
Experience working closely with implementation-heavy, mid-market, or enterprise customers.

Benefits

Competitive compensation and equity
Remote flexibility with strong team collaboration
Clear path for growth into product leadership

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

product managementB2B SaaSAPI-driven architecturemulti-tenant architectureagile methodologiesKPI trackingcustomer discoveryoperational intelligenceworkflow management systemslogistics

Soft Skills

analytical thinkingcommunicationcross-functional collaborationstrategic initiative leadershipdecision making in ambiguitycustomer alignmentstakeholder managementproduct management craftorganizational rigorcustomer outcomes focus