Shiji Group

POS Implementation Consultant, Italian Speaker

Shiji Group

full-time

Posted on:

Location Type: Remote

Location: Croatia

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Tech Stack

Cloud

About the role

  • Install Infrasys Cloud and related products on customer site
  • Analyze customer needs and configure the system by observing the Major Account standards
  • Configure the system to meet country specific legal fiscal requirements
  • Ensure multiple user, and service model concept meets the customer operational workflow
  • Provide possible solutions for functional gaps and work closely with the Product Management to archive project targets
  • Train the staff in the best and most practical use of the software
  • Report accurate project status and act proactively to achieve the project goal
  • Take the customer site live and provide technical support after going live
  • Be the technical point of contact for the customer during the project life-cycle and answer any operational and application requests in a timely manner
  • Assist Product Management to test new releases and new functions
  • Perform Release updates if required
  • Support the support organization while not with the customer
  • Provide pre-sales support to the regional sales team.

Requirements

  • Hospitality Business background or working record in a similar role
  • You have the same passion for the Hospitality industry as our customers' passion to serve their guests
  • Strong analytical, organizational, communication and people skills required
  • Ability to adapt quickly to new technologies, products and procedures
  • Ability to work and thrive in a multi-tasked and fast-paced environment
  • Ability to quickly learn the company’s various IT solutions; and able to handle system installation
  • Experience with hotel property management systems is a plus
  • Professional “get it done” attitude and work ethic
  • Fluent in English and Italian, other languages are a plus
  • Willingness to travel 60% to 90% of the time across Europe & UK.
Benefits
  • Exciting job within a creative environment and the opportunity to make a real impact on the business.
  • Grow your experience with web and cloud technologies in a very innovative technology environment.
  • Friendly, motivated and talented multicultural team.
  • Opportunities to grow and develop with Shiji.
  • Training to meet role requirements.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
system configurationtechnical supportrelease updatessoftware trainingproject managementfunctional gap analysisIT solutions installationhotel property management systems
Soft Skills
analytical skillsorganizational skillscommunication skillspeople skillsadaptabilitymulti-taskingwork ethiccustomer service orientation