
Sales Executive
Shiji Group
full-time
Posted on:
Location Type: Hybrid
Location: Mexico City • Mexico
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About the role
- Proactively prospect and generate qualified new leads through research, outreach (calls, emails, LinkedIn), and networking to build a robust sales pipeline.
- Maintain up-to-date knowledge of Shiji PMS and POS solutions to effectively identify and engage potential customers through tailored product demonstrations and consultative selling approaches, highlighting their value in meeting customer needs.
- Conduct market research to identify target customers, key contacts, and high-potential prospects within the market, ensuring a strategic focus on opportunities aligned with business goals.
- Assess and qualify inbound leads from events, tradeshows, and marketing campaigns to determine interest, budget, authority, and business needs, converting them into sales-qualified leads.
- Build and maintain strong relationships with customers and prospects, ensuring positive and professional customer experience.
- Manage the entire sales cycle, from initial outreach and lead qualification to contract negotiation and closing, ensuring alignment with company policies on pricing and terms.
- Collaborate with the Director of Business Development to design and implement strategies and campaigns that support the business objectives of Shiji PMS and POS, ensuring alignment with overall sales goals.
- Negotiate contracts, pricing, and terms to close sales deals in alignment with company policies.
- Collaborate with internal teams, including marketing, product, finance, implementation, and customer support, to design strategies, support customer needs, and ensure a seamless sales process.
- Monitor industry trends, advancements in hospitality technology, and competitor offerings to identify new opportunities and maintain a competitive edge.
- Ensure sales targets are consistently met or exceeded through strategic planning and effective execution.
- Represent Shiji at key industry events, trade shows, and client meetings to network, engage with prospects, build relationships, and enhance brand visibility and reputation.
- Provide regular updates and forecasts to the Director of Business Development, highlighting pipeline progress, market insights, and sales performance.
- Maintain accurate records of prospects and lead contact information in Zoho CRM for effective follow-up and pipeline management.
Requirements
- Bilingual in English and Spanish, with the ability to communicate effectively in both languages.
- Minimum five (5) years’ experience in Business Development or Sales with the ability to drive new business.
- Proven experience in the hospitality industry, with a strong background in hotel sales, group business, and on-property conventions, conferences, or events management.
- Strong interpersonal skills to build rapport, demonstrate empathy, and gain customer trust in client-facing, hospitality-driven environments.
- Demonstrate a proactive, results-oriented mindset with a consultative sales approach.
- Proven ability to drive new business and execute sales strategies, with a strong focus on identifying and engaging both customers and key decision-makers and stakeholders to successfully sell complex hospitality technology solutions.
- Strong written and verbal communication skills, with keen attention to detail and reliable follow-up capabilities.
- Experience presenting to “C” level customers.
- Proficient in CRM systems, and Microsoft Office Suite (Word, PowerPoint, Excel).
- Exhibit a customer-centric mindset, consistently demonstrating professionalism, strong business acumen, and a commitment to exceptional service.
- Demonstrated ability to manage multiple tools, work independently, and effectively prioritize tasks.
- Strong communication skills with a strong ability to work cross-functionally and excel in a team-oriented environment.
- Willingness to travel as required to meet with customers and attend industry events.
- Ability to work in a fast-paced environment and adapt quickly to changing demands.
Benefits
- Availability to work in a hybrid model, attending the office three times per week at our Polanco office in Mexico City.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
business developmentsales strategieslead qualificationcontract negotiationmarket researchhospitality technology solutionscustomer relationship managementconsultative sellingsales forecastingpipeline management
Soft Skills
interpersonal skillscustomer-centric mindsetcommunication skillsproactive mindsetresults-orientedattention to detailempathyprofessionalismteam-orientedability to prioritize tasks