Shift5

Partnerships Lead

Shift5

full-time

Posted on:

Location Type: Remote

Location: Virginia • United States

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Salary

💰 $175,000 - $190,000 per year

Job Level

Senior

About the role

  • Responsible for all aspects of successfully closing partnership deals between Shift5 and partners
  • Serve as the main liaison for Partners, including key government service providers and OEMs for fleet transportation assets. Focus on the long-term retention and growth of the relationship and revenue within these accounts, including:
  • Delivering exceptional customer service, including efficient acknowledgement and resolution of issues
  • Building relationships to identify requirements and managing expectations
  • Champion customer and partner feedback internally to influence programmatic and technical development, maintaining and growing account business and value.
  • Ownership of forecast and revenue growth within assigned accounts and vertical
  • Clearly communicate readiness levels, requirements, schedules, and risks to ensure forecasted revenue is achieved on time or early.
  • Collaborate with cross-functional groups (engineering, government affairs, business, etc.)
  • Stay current with internal technology, regulatory, and business teams to assist in developing commercial, marketing, and business terms and materials.

Requirements

  • Bachelor's degree in business or technical field (engineering, computer science, or information technology)
  • 5+ years of experience in a customer facing role supporting DOW projects
  • Proven expertise and deep understanding of working within Original Equipment Manufacturer (OEM) sales channels, specifically focusing on the integration of complex products into their existing platforms or product lines (e.g., aviation, rail, maritime).
  • Ability to manage execution of significant or complex contracts including initial onboarding, renegotiation of terms, schedules and the on-going relationship
  • Demonstrated experience in researching, writing and responding to Requests for Proposals (RFPs)
  • Experience working with the FAA or other aerospace or industry regulatory bodies to implement complex technical projects or solutions
  • Proven ability to manage complex, concurrent projects
  • Demonstrated success in delivering results efficiently despite tight deadlines and resource limitations
  • Ability to synthesize diverse requirements to propose intelligent solutions, products, or features.
  • Demonstrated ability to exercise strong business judgment, assess options, and propose successful, adopted recommendations.
  • Experience building long-term and successful customer relationships
  • Ability to craft and deliver professional presentations and communicate effectively, both written and verbally, with all levels of stakeholders
Benefits
  • Bonus program and equity in a fast-growing startup
  • Competitive medical, dental, and vision coverage for employees and their families
  • Health Savings Account with annual employer contributions
  • Employer-paid Life and Disability Insurance
  • Uncapped paid time off policy
  • Flexible work & remote work policy
  • Tax-deferred public transit benefits with Metro SmartBenefits (DC/MD/VA)

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
customer servicecontract managementproposal writingproject managementtechnical project implementationOEM salesrequirements synthesisbusiness judgmentpresentation skills
Soft skills
relationship buildingcommunicationcollaborationproblem solvingtime managementadaptabilitycustomer relationship managementstakeholder engagementnegotiation
Certifications
Bachelor's degree in businessBachelor's degree in engineeringBachelor's degree in computer scienceBachelor's degree in information technology