Shift5

Robotics

• Build, maintain, and expand relationships with RPA operators, program offices, maintainers, cybersecurity personnel, mission planners, and senior leadership stakeholders.
• Serve as a trusted advisor to customers by understanding mission requirements, operational pain points, and platform-level priorities across unmanned systems environments.
• Identify and document new use cases, operational challenges, and opportunities where Shift5 capabilities can deliver measurable value.
• Engage directly with operational personas to gather mission insights, customer feedback, and product enhancement opportunities.
• Partner closely with Sales/Account Executives, Field Engineering, Product, and Program Management teams to ensure successful deployments and long-term customer adoption.
• Drive customer-facing demonstrations and support operational engagements showcasing Shift5 platform capabilities within RPA environments.
• Serve as a primary feedback conduit between customers and internal teams, communicating customer successes, mission requirements, and product feedback.
• Support rapid issue resolution and operational problem solving in fast-paced mission environments.
• Contribute directly to growing Shift5’s footprint across RPA programs by identifying and supporting expansion opportunities.
• Travel domestically up to 40–50% in support of deployments, demonstrations, customer engagements, testing events, and operational activities.

Deployment Strategist, Remotely Piloted Aircraft

Field Engineer

• Support and execute on-site and remote deployments of Shift5’s platform across customer environments (rail, aviation, defense).
• Assist with installation, configuration, and troubleshooting of hardware and software systems.
• Partner closely with Engineering, Customer Success, and Program teams to ensure successful implementations.
• Drive measurable impact in deployment success, system uptime, and customer satisfaction.
• Identify and act on opportunities to improve deployment processes, documentation, and repeatability.
• Navigate operational technology (OT) environments and customer site constraints, including secure or regulated environments.
• Contribute directly to scaling Shift5’s field operations and deployment capabilities.

Junior Field Engineer

Account Executive

• Own and drive end-to-end revenue growth across U.S. Navy accounts in the information warfare domain (e.g., N2N6, NAVWAR, Fleet Cyber Command, DON CIO, DON PCA, etc)
• Develop and execute account strategies aligned to Navy priorities, including modernization, readiness, cybersecurity, and data integration
• Build and maintain senior-level relationships (O-6/O-7, SES, program leadership) across acquisition and operational commands
• Identify, shape, and close new business opportunities, including large, multi-year programs and contracts
• Partner cross-functionally with Mission Delivery, Product, and Engineering to align solutions with mission needs and ensure successful execution
• Own the full sales cycle, from prospecting and pipeline generation through close
• Travel up to 40% as needed to support customer engagement and mission execution
• Lead and coordinate capture efforts, including RFP shaping, proposal strategy, and stakeholder alignment
• Act as the voice of the customer, informing product direction and go-to-market strategy
• Navigate complex procurement pathways including OTA, FAR-based contracts, IDIQs, and subcontracting vehicles
• Maintain accurate pipeline visibility and forecasting aligned to company revenue goals

Strategic Account Executive

Proposal Manager

• Own and manage the full proposal lifecycle for DOW opportunities, including RFPs, RFIs, white papers, BOAs, OTAs, SBIR/STTR, and unsolicited proposals.
• Serve as the single-threaded owner for proposal execution, including schedules, outlines, compliance matrices, reviews, and final submissions.
• Lead proposal kickoffs, color reviews, and final production reviews to ensure high-quality, on-time deliverables.
• Collaborate closely with capture, business development, engineering, product, finance, legal, and executive leadership to develop winning storylines and technical narratives.
• Translate complex technical solutions into clear, persuasive proposal content that highlights Shift5’s value and differentiators.
• Partner with capture and BD to shape win themes, discriminators, and messaging strategies aligned with evaluator priorities.
• Ensure strict compliance with solicitation requirements, evaluation criteria, and formatting instructions.
• Coordinate inputs from subject matter experts, executives, and external partners throughout the proposal process.
• Develop, curate, and maintain reusable proposal content, templates, and best practices to support scalability and consistency.
• Support post-submission activities, including Q&A responses, clarifications, and proposal debriefs.