Provide Technical Expertise: Act as the technical authority for our customers, guiding them through the deployment and operationalization of our technologies.
Problem-Solve: Develop engineered solutions to difficult and ambiguous problems, working as part of a cross-functional team.
Customer Advocacy: Build and maintain strong relationships with stakeholders, serving as a liaison to manage expectations and ensure effective problem resolution.
Travel: Be comfortable with up to 40-75% travel within the U.S. to customer sites.
Requirements
Proven experience in a related field engineering or software development role.
Outstanding written and verbal communication skills.
US Citizenship is required.
The ability to obtain or hold a US Government Security Clearance.
Benefits
Bonus program and equity in a fast-growing startup
Competitive medical, dental, and vision coverage for employees and their families
Health Savings Account with annual employer contributions
Employer-paid Life and Disability Insurance
Uncapped paid time off policy
Flexible work & remote work policy
Tax-deferred public transit benefits with Metro SmartBenefits (DC/MD/VA)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.