Shift4

Data Engineer

• Lead the design, development, and continuous optimization of scalable, reliable, and high-performance data warehouse architecture to support growing analytics and reporting needs.
• Own and evolve data ingestion pipelines that move operational data from source systems (primarily PostgreSQL) into the data warehouse (Snowflake) with exceptional reliability and data quality.
• Drive advanced data transformation and modeling initiatives to create reporting-friendly, analytics-optimized schemas and datasets.
• Write and optimize complex, high-performance SQL queries to power reporting services, dashboards, data-driven APIs, and business intelligence.
• Own and maintain a version-controlled database codebase (schemas, tables, views, transformations) using Git-based workflows.
• Ensure all data changes are properly promoted, tested, and validated across development, staging, and production environments.
• Collaborate with cross-functional stakeholders to define and execute data strategy and translate business requirements into scalable technical solutions.
• Establish, promote, and enforce data engineering best practices, including code quality, documentation, testing, observability, and performance standards.
• Monitor, troubleshoot, and proactively resolve data quality, latency, scalability, and reliability issues across the platform.
• Provide technical leadership and mentorship to data engineers, setting direction and elevating team capabilities.
• Contribute to architectural decisions and long-term roadmap planning for data modeling, ingestion patterns, warehouse optimization, and platform evolution.
• Participate in agile processes while delivering incremental, production-ready solutions that drive measurable business impact.

Principal Data Engineer

Account Manager

• Increase revenue by strengthening relationships with merchant accounts and training Shift4’s key US merchants on DCC and MCP services.
• Implement training strategies with key Shift4 merchants to drive DCC revenue.
• Work with broader global DCC team in developing online and self-service strategies to drive DCC acceptance.
• Track merchant training and progress in salesforce, providing timely updates against plans and revenue.
• Increase revenue by providing targeted support and employing data-driven strategies to achieve customer satisfaction and business development goals. Identify merchant objectives and offer advice and solutions tailored to their needs.
• Assess possibilities to increase Hit Rate through incentives and merchant events. Organize and implement merchant events to support engagement and loyalty.
• Set and implement Merchant Incentive Targets as required. Monitor the effectiveness of incentive programs and adjust, as necessary.
• Serve as the primary liaison for the merchant to ensure the seamless delivery of the DCC service.
• Monitor merchant satisfaction and address any concerns or issues with urgency and professionalism. Collaborate with marketing teams to develop promotional materials and campaigns. Ensure marketing materials are tailored to the needs of the hotel sector and restaurant sector.
• Prepare regular reports on sales performance, merchant feedback, and market insights. Present findings to senior management and suggest actionable insights.
• Ensure compliance with company policies and industry regulations. Stay updated on regulatory changes and ensure all activities are compliant.

Customer Relationship Manager, II

Account Executive

• Respond promptly and professionally to inbound leads from business owners and operators, specializing in restaurant environments.
• Conduct discovery calls to identify needs, pain points, and business goals.
• Deliver persuasive phone or video demos highlighting Shift4 POS capabilities.
• Perform high-volume outbound follow-up with existing database of leads to re-engage opportunities.
• Recommend tailored solutions including POS hardware, software, and integrated payments.
• Prepare and deliver customized proposals and pricing packages.
• Maintain accurate pipeline and activity tracking within Salesforce.
• Collaborate with deployment and support teams to ensure seamless onboarding for new clients.
• Meet and exceed monthly sales quotas for revenue, approved and activated deals.
• Maintain strong working knowledge of Shift4 products, updates, and competitive offerings.
• Work in a fast-paced, collaborative office environment.

Principal Data Engineer

Customer Relationship Manager, II

Inside Sales Account Executive