Shift4

Sales

• Identify and develop accounts that represent significant growth opportunities.
• Grow revenue via prospecting, qualifying, selling and closing enterprise client accounts.
• Become a trusted advisor for each Enterprise account by maintaining a great relationship with key members at the customer’s corporate, franchise, or local site.
• Communicate and command presence, and act as a liaison between Shift4 and the enterprise customer’s C-Suite and project teams.
• Engage and coordinate Shift4 resources in support of enterprise opportunities, including technical and product experts.
• You will be the expert in all aspects of the incoming accounts, lead and orient the Shift4 project and implementation teams, and other applicable departments, in the appropriate staging and intake of sold accounts.
• Partner with the Strategic Account Managers to deepen existing enterprise relationships through cross-selling and contract renewals.
• Maintain relationships with designated enterprise ISV (integrated software vendors) business teams for building/maintaining lead flow.
• Maintain your pipeline using Shift4 internal tools and forecast sales closures accurately based upon realistic opportunity assessments.
• Demonstrate leadership skills and the ability to work in challenging environments.
• Attend relevant client, partner, and industry conferences.
• Monitor competitors, market conditions & product development.
• Willingness to travel as necessary.

Director, Enterprise Sales

DevOps Engineer

• Design and implement Cloud infrastructure for our mission critical cloud platforms using AWS technologies and best practices.
• Lead team of senior and mid-level engineers across disparate geographic locations, manage projects, delegate tasks and mentor others.
• Implement infrastructure as code capabilities for our complex cloud environments.
• Ensure the reliability and stability of application platforms by implementing observability, monitoring, alerts and dashboards for critical components.
• Collaborate closely with engineers and other team members to achieve elegant solutions which satisfy business needs, goals and objectives.
• Build and provide recommendations for monitoring processes across engineering teams.
• Diagnose and resolve issues with deployed and/or released systems using a variety of techniques.
• Be the first line of defense and response when it comes to production outages.
• Coordinate with development teams for frequent production releases.
• Responsible for supporting a SaaS based business model.

Lead AWS Cloud DevOps Engineer

• The Channel Sales Director (CSD)/Partner Director primary duties include driving new business to Shift4 through the prospecting and signing of new partners.
• Actively prospecting, attending trade shows, conferences, on-site meetings/visits and hunting new strategic.
• Creating, negotiating and closing commercial agreements with new partners.
• Provide to partner a full understanding of Shift4 Schedule A, Bonus opportunities and EMV device.
• Collaborating with API/Integrations team to assist new partner through integration and certification to Shift4.
• Prepare and execute a structured, planned agenda/ meeting curriculum when presenting to partners via phone or on-site.
• Train new/existing partners on Shift4 products, services and the sales process - Including residual reporting, lead management and the submitting of new leads to educate new partners on Shift4 UTG and the installation/activation.

Channel Sales Director

Product Manager

• Shift4 is expanding globally and hiring a key Staff Product Manager - Loyalty.
• You'll own loyalty for our SkyTab POS - both building native capabilities that smaller restaurants can use out of the box, and ensuring seamless integrations with the third-party loyalty providers that larger customers already depend on.
• Your job is to make the experience delightful regardless of what's happening behind the scenes.
• You'll need to understand both worlds deeply—what makes a great loyalty program, and how to build integrations that don't feel bolted-on.
• The right individual will be a builder, not a coordinator, with autonomy to move forward, gathering input, making decisions and shipping out the product.

Staff Product Management

Engineer

• Own the technical discovery, roadmap, and implementation of the Mission Control platform, including partnering with and communicating to Shift4 executives. Report directly to the VP, Enterprise Systems to bring this vision to life.
• Concept and implement new features and functionalities for Mission Control operators to utilize, and lead the technical development of those functions from design->operation.
• Work hand in hand with the Director of Operations, Mission Control to align technical solutions with people oriented processes and operational workflows.
• Develop standard operating procedures surrounding new data integrations, and properly define technical solutions to new systems as they are brought online.
• Build and manage a talented team of technical engineers, properly create and manage the team's workflows, and be responsible for deliverables to the Enterprise Stakeholders.
• Perform technical work as needed to support team or goals, such as development, technical writing, workflow design, and visualization of complex data streams.
• Operator "on-console" as the chief engineer as needed from our Center Valley Mission Control Center and remotely as required.
• Design and implement communication methods, escalation strategies, quality assurance protocols, and response plans to ongoing business and technical issues that Mission Control will identify.
• Identify new opportunities for Mission Control to implement automations that align with Shift4 business processes as well as future state programs such as Project Phoenix.

Chief Engineer – Mission Control

Graphics Designer

• Lead the conceptualization, design, and execution of visual materials for print, digital, social media, and web.
• Lead design projects and take ownership of VIP/C‑Suite level deliverables.
• Collaborate with marketing, product, and development teams to create cohesive design solutions.
• Support and work closely with the Creative Services Director on large projects/initiatives.
• Develop and maintain brand guidelines to ensure consistency across projects.
• Manage multiple projects simultaneously, ensuring timely delivery and high-quality outcomes.
• Work with and mentor junior designers.
• Stay updated with industry trends, tools, and technologies to enhance design processes.
• Present design concepts to stakeholders and incorporate feedback to refine designs.
• Shape the visual identity of the brand and report to the Director of Creative Services.

Director, Enterprise Sales

Lead AWS Cloud DevOps Engineer

Channel Sales Director

Staff Product Management

Chief Engineer – Mission Control

Senior Graphic Designer