Shield AI

Social Media Manager

Shield AI

full-time

Posted on:

Location Type: Hybrid

Location: San Francisco • California • United States

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Salary

💰 $105,000 - $160,000 per year

About the role

  • Global social media strategy & execution.
  • Execute Shield AI’s social media strategy across priority platforms (e.g., X, LinkedIn, YouTube, emerging channels), aligned with broader communications and business priorities.
  • Translate complex topics - AI, autonomy, advanced systems, and mission-driven technologies - into accessible, engaging, and accurate social content.
  • Own content creation: drafting copy, coordinating visuals & video, scheduling posts, and publishing at pace.
  • Partner with internal teams to surface stories, announcements, milestones, and thought leadership opportunities suitable for social.
  • Adapt tone, format, and cadence by platform and audience while maintaining a consistent Shield AI voice.
  • Monitor social channels daily, engage where appropriate, and escalate issues quickly and thoughtfully.
  • Exercise strong judgment in fast-moving situations, balancing speed with accuracy, sensitivity, and reputational considerations.
  • Work closely with Communications, Government Relations, Marketing, Recruiting, and technical teams to ensure alignment across messaging, campaigns, and timelines.
  • Track performance metrics (engagement, reach, growth, resonance) and use insights to continuously refine content and approach.
  • Stay current on platform changes, trends, and emerging formats, bringing new ideas and experimentation to the team.

Requirements

  • 4–7 years of experience managing social media for a company, brand, or agency, ideally in technology, AI, or other complex or mission-driven domains.
  • Demonstrated ability to operate as a strong individual contributor while collaborating closely within a broader communications team.
  • Excellent writing and editorial judgment, with a proven ability to communicate complex or technical ideas clearly and responsibly.
  • Strong analytical and problem-solving skills, including the ability to assess ambiguity, make sound decisions quickly, and adjust in real time.
  • Experience working in fast-paced environments where timing, accuracy, and discretion matter; exercise sound judgment under pressure and understand when to move fast, and when not to.
  • Highly organized, detail-oriented, and self-directed, while remaining collaborative and open to feedback.
  • Demonstrate curiosity about technology, policy, and global issues, with a commitment to responsible communication.
  • Familiarity with social media management and analytics tools; strong comfort working cross-functionally.
Benefits
  • Pay within range listed + Bonus + Benefits + Equity
  • Temporary benefits package (applicable after 60 days of employment)
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
social media strategycontent creationcopywritingperformance metricsanalytical skillsproblem-solvingeditorial judgmentcommunication of complex ideas
Soft Skills
collaborationorganizational skillsdetail-orientedself-directedcuriosityjudgment under pressureadaptability