Shield AI

Staff Technical Product Manager, Sustainment

Shield AI

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $160,000 - $240,000 per year

Job Level

Lead

About the role

  • Global Product Ownership: Define and manage the sustainment product roadmap for V-BAT across both domestic and international fleets, covering spares, repairs, training, technical data, and digital sustainment tools.
  • Customer Engagement: Serve as the voice of both U.S. and foreign operators, capturing sustainment requirements and translating them into offerings that work across varied mission sets and geographies.
  • Financial Stewardship: Build and manage pricing models, cost-to-serve frameworks, and business cases that ensure profitability while remaining competitive across U.S. DoD and FMS/Direct Commercial Sales.
  • Cross-Functional Leadership: Partner with Engineering, Supply Chain, Program Management, and Field Operations to deliver globally consistent, high-quality sustainment capabilities.
  • Lifecycle Management: Monitor fleet performance (MTBF, readiness, cost per flight hour) across customer sites to inform product improvements, contract terms, and international support models.
  • Growth Enablement: Design sustainment packages that support early BD campaigns and long-term recurring revenue opportunities in both domestic and export markets.
  • Compliance: Ensure sustainment offerings meet ITAR, NDAA, export control, and international military standards.

Requirements

  • 5–10 years in relevant Product Management, Program Management, or Sustainment roles (defense/aerospace preferred).
  • Direct experience with military aircraft sustainment, logistics, or lifecycle support — ideally in both domestic and international contexts.
  • Strong financial skills (pricing, margin management, recurring revenue models).
  • Excellent stakeholder management and communication skills, including with foreign partners and customers.
  • Ability to thrive in a fast-paced, execution-focused environment.
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