Sherpa | Recruiting, Staffing & Consulting

Technical Project Manager

• Manage multiple client projects from onboarding to delivery and follow-ups.
• Lead client meetings and onboarding sessions.
• Be the main point of contact, guiding clients and ensuring expectations are met.
• Translate client requests into structured tasks for internal teams with clear priorities and deadlines.
• Oversee content population and customization to ensure accuracy and compliance.
• Test and validate platforms before deployment.
• Monitor project performance, troubleshoot issues, and respond to client concerns.
• Work closely with sales and business development to drive renewals, upselling, and referrals.
• Analyze key KPIs, evaluate project costs, and recommend process improvements.
• Ensure projects are delivered on time and within scope.

Client-Facing Digital Project Manager