Shermco Industries

Engineer

• Provide on-site assistance with electrical systems, covering installations, testing, and troubleshooting for voltages from 480V to 600kV.
• Conduct routine maintenance and inspections, including transformer and relay tests, ensuring optimal equipment performance.
• Diagnose and resolve technical issues efficiently, including switchgear, circuit breaker, and relay calibration.
• Maintain professional client relationships, addressing inquiries and providing expert support, including timely responses to emergency calls.
• Keep detailed records of service activities, including reports, client feedback, and necessary product modifications.
• Work closely with cross-functional teams to support continuous improvement and innovation projects.

New Grad Field Services Engineer – 1

Software Engineer

• Manage and supervise staff, including hiring, training, and performance evaluations
• Develop and implement operational policies and procedures
• Ensure that all processes are running smoothly and efficiently
• Identify areas for improvement and implement new strategies to increase productivity
• Monitor and analyze key performance indicators to measure success and identify areas for improvement
• Collaborate with other departments to ensure that all goals are aligned and met
• Ensure compliance with all relevant regulations and laws

General Manager – Engineering

Field Engineer

• Field Service Test Technicians travel to customer sites (industrial & commercial) to inspect, test, troubleshoot, perform start-up and collect data of low, medium and high voltage (480 Volt to 600 kV) electrical systems.
• Instrument transformer tests
• Power transformer testing - Doble, TTR, Insulation Resistance, etc.
• Test both electro-mechanical and solid-state relays
• Cable testing - Tan Delta, Power Factor, VLF, DC HI pot
• Automatic transfer switch troubleshooting
• Low, Medium and High voltage switchgear and circuit breaker testing
• Moderately complex relay calibration and power metering.
• Rotate emergency on-call duty and if called respond to customer emergencies in a timely manner.

Field Service Technician

Manager

• Provide strategic leadership to the Alberta Technical Services team
• Oversee and coordinate multiple technical projects
• Optimize utilization of departmental resources
• Support sales and marketing initiatives through client engagement

Field Services Manager – Electrical Services

Administrative Assistant

• Collect and enter data into ERP (Navision) and other databases (i.e. PowerDB)
• Organize and ensure completeness of reports
• Answer incoming telephone calls, route callers to intended recipient or take messages as appropriate
• Assist Operations with purchasing and billing activities as assigned
• Provide administrative support functions as needed or requested by the operations team
• Typing, filing, copying, project assistance, and form updates
• Schedule travel arrangements as requested
• Perform timecard compilation and reporting for all staff
• Assist in the generation, design and conformity of all corporate forms, business cards, stationery, calendars, as well as tags, stickers and specialty QA forms
• Interface with accounting on paperwork problems or investigation requirements
• Maintain and keep office and safety supplies
• Coordinate the acquisition of PPE and technician uniforms
• Scan and post all credit card receipts as needed
• Perform special projects as requested
• Other duties as needed or assigned by Management

New Grad Field Services Engineer – Electrical Testing

• Lead and grow business
• Lead and supervise staff, including hiring, training, and performance evaluations
• Develop and implement operational policies and procedures
• Ensure that all processes are running smoothly and efficiently
• Identify areas for improvement and implement new strategies to increase productivity
• Monitor and analyze key performance indicators to measure success and identify areas for improvement
• Collaborate with other departments and customers to ensure that all goals are aligned and met
• Ensure compliance with all relevant regulations and laws
• Provide world-class safety culture leadership

General Manager – Electrical Field Services

Operations

• Supervise and mentor other technicians and help grow the office
• Schedule staff coverage to ensure the company’s best operations standards
• Collaborate with the Operations Manager on the completion, approval, and delivery of effective performance reviews to assigned technicians
• Provide technical support to customer, sales, and production
• Interact with customers daily on scheduled jobs and emergencies
• Tracks and manages department test equipment, vehicles, and inventory
• Coordinate with customers, sales, and operations teams to ensure projects are run efficiently, within scope, and on schedule
• Coordinate the emergency on-call list
• Assure Shermco technicians are in full compliance with company and customer policies and all applicable federal and state regulations, regarding drug and alcohol testing.

Operations Coordinator

• Perform electrical testing, maintenance, and repair services on electrical distribution systems and equipment
• Travel to customer sites (industrial & commercial) to inspect, test, troubleshoot, perform start-up and collect data of low, medium and high voltage (480 Volt to 600 kV) electrical systems
• Conduct instrument transformer tests
• Perform power transformer testing - Doble, TTR, Insulation Resistance, etc.
• Test both electro-mechanical and solid state relays
• Conduct cable testing - Tan Delta, Power Factor, VLF, DC Hipot
• Troubleshoot low, medium and high voltage switchgear and circuit breaker testing
• Rotate emergency on-call duty and respond to customer emergencies in a timely manner

Field Service Technician II

• Travel to client sites to inspect, test, and troubleshoot electrical systems
• Perform transformer and relay testing
• Calibrate relays and power metering
• Respond to customer emergencies in a timely manner

Field Service Technician, NETA III/IV

Technical Account Manager

• Provide strategic leadership to the Alberta Technical Services team and support staff to ensure the consistent delivery of high-quality services to Shermco clients
• Foster an inclusive, positive, and respectful workplace culture, maintaining an open-door environment that encourages constructive communication and the proactive resolution of concerns
• Oversee and coordinate multiple technical projects, maintaining regular engagement with project managers to ensure schedules, resources, and deliverables remain on track
• Support management in the execution of technical projects, specialized studies, and the development of internal standards and best practices
• Optimize the utilization of departmental resources including personnel and equipment to deliver client services safely, timely, and cost-effectively
• Provide guidance to technical staff in resolving complex technical challenges, project management issues, and safety considerations
• Support sales and marketing initiatives through client engagement, proposal and quotation development, and identification of new business opportunities.
• Serve as a technical resource for clients by addressing inquiries and providing subject-matter expertise.

Technical Services Manager – Electrical, NETA

• Coordinate daily project and branch operations, including documentation, orders, and supplies.
• Assist with project setup, purchase orders, and equipment rentals.
• Track project costs, expenses, and reporting, supporting billing and invoicing.
• Maintain accurate timesheets, LOA records, and compliance documentation.
• Manage staff compliance requirements including safety training and client orientations.
• Order and distribute PPE and flame-resistant gear.
• Communicate with vendors, suppliers, and internal teams to keep projects on track.
• Support junior team members and collaborate across departments for seamless project delivery.

Project Coordinator, Administrative

Learning and Development

• Deliver engaging classroom and hands-on technical training for electricians, technicians, and engineers across multiple training sites.
• Instruct learners on high-voltage systems, switchgear testing and maintenance, renewable energy systems, and substation operations.
• Design, develop, and continuously improve training curricula and learning materials aligned with industry standards and adult learning best practices.
• Champion electrical safety excellence, incorporating leading standards such as Arc Flash protection and Lockout/Tagout procedures.
• Mentor and coach learners to ensure strong technical competency, confidence, and safe work practices.
• Collaborate with internal subject matter experts, fellow trainers, and industry partners to strengthen training programs and outcomes.
• Travel to training locations to support national programs and ensure consistent learning delivery.

Senior Training Specialist, Electrical

Administration

• Review and process high-volume operational contract documents including change orders, work orders, and scopes of work issued under existing master agreements.
• Ensure documents are aligned with previously negotiated contract terms before execution and project release.
• Support fast-track routing and approvals for revenue-generating documents to prevent delays in project execution and billing.
• Identify deviations from negotiated terms and escalate to the Contracts Management team when necessary.
• Act as a central coordination point to ensure contract documents move quickly through internal review and approval workflows.
• Partner closely with sales, project management, operations, and finance teams to facilitate efficient contract execution.
• Become a power user and subject-matter resource for the company’s CLM platform.
• Maintain accurate contract records and ensure documents are properly entered, categorized, and tracked in the system.
• Assist with internal audits, reporting requirements, and process improvements tied to contract administration workflows.

Senior Contracts Administrator

QA Automation Engineer

• Configure and integrate substation automation systems (e.g., MicroSCADA or similar platforms).
• Engineer and test IEC 61850 systems, including MMS, GOOSE, and IED configuration.
• Build HMI screens and support SCADA database configuration.
• Configure protection relays and IEDs (Hitachi, SEL, or equivalent) using vendor engineering tools.
• Program and test RTUs (e.g., RTU560 or similar), including logic, communication mapping, and point ‑ to ‑ point testing.
• Configure industrial Ethernet switches, VLANs, PRP, and perform network troubleshooting.
• Integrate communication protocols such as DNP3, IEC 104, Modbus, SNMP.
• Interpret and work from schematics, wiring diagrams, and single ‑ line diagrams.
• Perform system troubleshooting using tools such as Wireshark.
• Apply power system protection concepts in commissioning and validation activities.
• Interface with customers and team members during testing, energization, and issue resolution.