Manager, Performance Management
Emerson
Field Service Manager
Shermco Industries
full-time
Posted on:
Origin: • 🇺🇸 United States • Tennessee
Visit company websiteSalary
💰 $120,000 - $140,000 per year
Job Level
Mid-LevelSenior
About the role
- Monitor and analyze department performance metrics including utilization, staffing levels, work-in-progress, and forecasts.
- Review departmental P&L reports, identify trends, discrepancies, and implement corrective actions where needed.
- Participate in the development and execution of annual business plans.
- Lead business development efforts, providing strategic direction and oversight to the sales team.
- Plan and manage workforce needs; support recruiting, hiring, and coaching of technical and operational staff.
- Promote and enforce company safety policies and ensure participation in new hire and annual safety training.
- Maintain adherence to quality standards and ensure all work follows Standard Operating Procedures.
- Collaborate with other branch and department managers to deliver seamless, company-wide customer solutions.
- Partner with HR, Workforce Development, and Regional Management to foster a culture of continuous improvement.
- Mentor and develop subordinate managers to strengthen leadership and technical capabilities.
- Perform other duties as needed to support organizational success.
Requirements
- High school diploma required; Bachelor’s degree in business, engineering, or related field preferred.
- 5+ years of leadership experience in a related industry (e.g., NETA testing, power systems, electrical services).
- Demonstrated ability to mentor, coach, and lead technical teams.
- Proficiency with Microsoft Office Suite (Excel, Outlook, Word, PowerPoint).
- Strong business acumen, including P&L analysis and forecasting.
- Excellent verbal and written communication skills.
- Willingness to travel overnight (up to 25%).
- Valid driver's license with a clean driving record.
- Must pass pre-employment drug screening, background check, and physical examination.
