Shelter House, Inc

Assistant Director – Domestic Violence & Supportive Housing

Shelter House, Inc

full-time

Posted on:

Location Type: Hybrid

Location: Fairfax • Virginia • United States

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Salary

💰 $64,000 - $69,000 per year

Job Level

Lead

About the role

  • Provide direct supervision to 3 Senior Case Managers; provide coaching and support through regularly scheduled one-on-one meetings and evaluations; coordinate training and development for direct reports
  • Support staff in implementing a trauma-informed and program participant-driven approach and delivering complex case management for cases that demand higher level solutions
  • Collaborate with the Director of Domestic Violence & Supportive Housing to ensure homelessness prevention and rapid-rehousing services are implemented in accordance with agency philosophy, best practice, grant and contract requirements and all applicable federal, state and local regulations
  • Collaborate with the Director of Domestic Violence & Supportive Housing and community partners to announce program vacancies, coordinate and accept referrals meeting eligibility criteria, and assign cases accordingly
  • Assist the Director of Domestic Violence & Supportive Housing in creating and maintaining a professional trauma-informed environment which supports team building, self-directed work teams, and a learning organization
  • Provide support as needed to facilitate the program participant appeals process related to discharge and appeals
  • Maintain positive working relationships with landlords involved in all programs; Proactively and creatively seek new housing opportunities and resources to assist program participants in finding permanent housing
  • Collaborate with the Director of Domestic Violence & Supportive Housing to develop partnerships with community members and professionals that increase awareness around the availability, impact, and need for domestic and sexual violence-related homelessness prevention services
  • Communicate and establish working relationships with community partners, landlords, and volunteers to act as an advocate on behalf of victims of domestic violence and persons experiencing homelessness and/or individual program participants when necessary
  • Oversee individual program budgets, to include coordinating the provision of rental and direct assistance to program participants and tracking all payments provided
  • Manage the overall input and accuracy of data stored in the Homeless Management Information System (HMIS), VADATA, and other program participant databases to prepare statistical reports
  • Maintain current knowledge of best practices and issues impacting homelessness and domestic violence services
  • Verify and approve staff timesheets, leave requests, check requests, and mileage reimbursements
  • Participate in staff meetings and trainings as directed by supervisor
  • Proficiently operate a personal computer, fax, printer, copier and Microsoft Office products (email, calendar, drive, etc.).
  • Exemplify the Shelter House core values of (iCARE); Inclusivity, Collaboration, Accountability, Respect and Empowerment
  • Perform other duties deemed necessary to support the program and agency

Requirements

  • A bachelor’s degree in social work/human services/related field or commensurate experience
  • 3+ years of program and staff management
  • Strong written and oral communication skills
  • Ability to prioritize competing priorities and make sound judgements
  • Ability to complete tasks while navigating frequent interruptions
  • Ability to deliver creative, resourceful solutions to unique challenges
  • Strong organizational and time management skills
  • Valid driver’s license and reliable transportation/ 10-15% local travel for appointments
  • Ability to drive a minivan
  • Willingness to work evenings and weekends when needed
  • A master’s degree in human services/related field
  • Experience leading/supporting programs serving victims of domestic violence
Benefits
  • Medical, Dental & Vision Insurance
  • 401K contributions with a 4% employer match
  • 13 Paid Holidays, 2 Floating Holidays and the opportunity to take your Birthday Off
  • Two Semi-Annual Team Building Events
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
case managementdata managementbudget managementstatistical reportingtrauma-informed careprogram developmentstaff supervisiontraining and developmentprogram evaluationhomeless management information system (HMIS)
Soft Skills
communication skillsorganizational skillstime managementproblem-solvingcollaborationcreativityadaptabilityleadershipadvocacyrelationship building
Certifications
bachelor’s degree in social workmaster’s degree in human servicesvalid driver’s license