Serve as the primary operational lead for Amazon Canada, owning demand planning, inventory health, purchase order execution, POS and trend analysis, and trade spend performance.
Monitor real-time business performance, identify material risks or opportunities, and recommend data-driven action plans to drive results.
Act as a trusted advisor to Sales Directors and Account Teams by providing forward-looking insights and scenario-based recommendations.
Lead cross-functional forecasting, inventory planning, and order management processes in partnership with Sales, Demand Planning, and Supply Chain teams.
Ensure accurate forecasting inputs within SFO, including new item setup, pricing updates, and data governance standards.
Partner with customer demand planning and replenishment teams to align forecasts, service-level expectations, and inventory strategies.
Oversee coordination of domestic and import orders, managing availability timelines and mitigating supply risks.
Own weekly, monthly, and quarterly business reporting, highlighting key trends, risks, and calls to action.
Deliver monthly financial updates and conduct deep-dive analyses into sales performance, margin, inventory productivity, and promotional effectiveness.
Track and evaluate promotional performance versus expectations and collaborate with analytics partners to inform future shipment and inventory strategies.
Partner with Account Management and Finance teams to plan, manage, and optimize trade spend investments.
Input and maintain confirmed promotional plans within forecasting systems to ensure accurate demand signals.
Evaluate return on investment for promotions and provide leadership with actionable insights.
Develop deep expertise in customer-specific requirements, processes, and systems, serving as a key point of escalation and influence with regards to forecast, orders and inventory.
Lead regular inventory and replenishment discussions with customer teams, driving alignment and accountability.
Collaborate with the extended Amazon team to develop customer-facing materials, including weekly flash reports, monthly business reviews, consensus decks, and executive presentations.
Ensure timely communication and alignment across internal teams to drive execution excellence.

Requirements

Bachelor’s degree in Business, Finance, Supply Chain, Analytics, or related field; MBA or advanced degree a plus.
7–10+ years of experience in sales operations, demand planning, supply chain, finance, or analytics within the consumer products industry.
Proven experience supporting Amazon and/or large-scale retail accounts preferred.
Demonstrated ability to synthesize complex data sets into clear insights and strategic recommendations.
Advanced proficiency in Microsoft Excel, PowerPoint, and business analytics tools.
Strong leadership presence with excellent communication, presentation, and stakeholder management skills.
Highly organized, detail-oriented, and capable of managing multiple priorities in a fast-paced, deadline-driven environment.
Track record of influencing cross-functional teams and driving results without direct authority.
Willingness to travel up to approximately 20% for corporate events and HQ visits (Needham, MA).

Benefits

medical insurance
dental insurance
vision insurance
flexible spending accounts
health savings accounts (HSA) with company contribution
401(k) retirement plan with matching
employee stock purchase program
life insurance
AD&D
short-term disability insurance
long-term disability insurance
generous paid time off
company holidays
parental leave
identity theft protection
pet insurance
pre-paid legal insurance
back-up child and eldercare days
product discounts
referral bonus program

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

demand planninginventory managementpurchase order executiontrend analysisfinancial analysisdata governancepromotional performance evaluationforecastingsupply chain managementanalytics

Soft Skills

leadershipcommunicationpresentationstakeholder managementorganizational skillsdetail-orientedmulti-taskinginfluencingstrategic thinkingcollaboration

Certifications

Bachelor’s degreeMBA or advanced degree