Provide management and direction to ministry coordinators and administrator (Coordinator/Administrator Management - 40%).
Provide feedback and insights to improve processes and programs.
Work closely with the Project Management Lead to ensure processes facilitate work and achieve desired outcomes.
Provide support and care to SWG members, resolve issues, and improve service levels (Member Care - 20%).
Implement and accelerate the community of volunteers and provide feedback from supporter interactions.
Meet with Ministry Directors and managers to understand support needs for programs (Ignite, GCPs) and implement necessary supports (Liaison with Ministry Directors/Managers - 15%).
Assist coordinators with urgent matters and during peak periods (Other Tasks - 10%).
Consult on or participate in formation of project plans that affect Ministry Departments programs and services (Liaison with SWG Project Manager - 10%).
Support growth and strengthen ShareWord Global’s ministry and mission effectiveness; report to VP of Ministry.
Requirements
A vibrant faith, evident to all through a character which reflects Christ.
Strong administrative stills
Strong team experience
Adaptability to new technologies for ministry expansion.
Ability to multitask and work quickly under sometimes tight deadlines.
Self-starter and able to achieve goals with minimal oversight.
Experience working in a not-for profit, charitable organization or church (asset)
Experience with Blackbaud and Raisers Edge products (asset)
Ability to demonstrate a personal commitment to Jesus Christ and identify with ShareWord Global's Mission and Statement of Faith.