ShareGate

Customer Success Manager

• Own and evolve the HubSpot ecosystem across multiple product lines and portals;
• Ensure CRM reliability, performance, and integrations across the revenue tech stack;
• Design and enforce data governance, validation logic, and system standards;
• Lead CRM-related projects end-to-end with strong ownership;
• Translate business needs into scalable technical solutions;
• Mentor and support two junior CRM administrators;
• Partner with Sales, Marketing, Customer Success, and RevOps stakeholders;
• Identify and implement AI-enabled improvements within the CRM environment;

CRM Manager

Revenue Operations

• Build visibility into the full partner funnel from partner engagement to closed revenue;
• Design reporting and attribution models for partner-sourced and partner-influenced pipeline;
• Develop dashboards that help Channel leaders understand and forecast partners performance and revenue impact;
• Improve the accuracy and governance of partner data within our CRM and internal systems;
• Design and optimize operational workflows such as deal registration and lead routing;
• Identify high-performing partners and uncover opportunities for growth or expansion;
• Support the operational structure of partner programs, tiers, and incentives;
• Facilitate alignment between Channel, Sales, Marketing, and RevOps around partner revenue tracking.

Revenue Operations Analyst – Channel

Account Manager

• Launch and expand ShareGate’s presence in APAC through strategic channel partnerships;
• Identify, recruit, and onboard resellers and distributors aligned with a hybrid two-tier distribution model;
• Develop and execute regional go-to-market plans to accelerate partner-led revenue growth;
• Build strong multi-level relationships within partner organizations to drive long-term engagement;
• Enable partners with tools, training, and joint business planning to maximize performance;
• Forecast regional revenue and provide performance insights aligned with global objectives;
• Act as the voice of APAC partners internally, collaborating with marketing, enablement, sales, and operations;
• Represent ShareGate within the Microsoft partner ecosystem and at regional industry events.

Channel Account Manager – APAC

• Own and manage a portfolio of small and medium business (SMB) customer accounts throughout the renewal and expansion cycle.
• Build strong, consultative relationships with customers by acting as a trusted advisor.
• Nurture post-onboarding relationships to drive customer satisfaction, retention, and long-term growth.
• Identify renewal risks, expansion, and upsell opportunities through discovery conversations.
• Act as the primary point of contact for SMB customers on contracts, billing, and high-level guidance.

CRM Manager

Revenue Operations Analyst – Channel

Channel Account Manager – APAC

Associate Account Manager