ShareGate

Account Manager

• Own and manage a portfolio of small and medium business (SMB) customer accounts throughout the renewal and expansion cycle.
• Build strong, consultative relationships with customers by acting as a trusted advisor.
• Nurture post-onboarding relationships to drive customer satisfaction, retention, and long-term growth.
• Identify renewal risks, expansion, and upsell opportunities through discovery conversations.
• Act as the primary point of contact for SMB customers on contracts, billing, and high-level guidance.

Associate Account Manager

Product Manager

• Own the vision and roadmap for the ShareGate Platform as a core product offering;
• Design and optimize user flows for trials, onboarding, purchasing, renewals, and account management;
• Improve First Time Experiences to maximize customer activation and time-to-value;
• Drive conversion-focused growth initiatives across key funnels;
• Collaborate cross-functionally with product, UX, marketing, sales, and channel teams;
• Incorporate partner and reseller needs into scalable platform solutions;
• Define and monitor key success metrics tied to business outcomes;
• Contribute to product discovery through continuous user and market insights.

Senior Product Manager – Platform

Full-stack Engineer

• Design, develop, and maintain fullstack features using C# .NET and React;
• Work closely with the Product Manager and Product Designer to turn needs into real solutions;
• Work with SQL databases (primarily PostgreSQL), including data modeling and query optimization;
• Contribute to architectural decisions and development best practices;
• Ensure code quality through reviews, testing, and continuous improvement;
• Actively participate in both product and technical discussions within the team.

Associate Account Manager

Senior Product Manager – Platform

Software Developer II – ShareGate Protect