Manager, Operations – Medical Record Retrieval
Sharecare
full-time
Posted on:
Location Type: Remote
Location: Anywhere in North America
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About the role
- Ensure all required tasks are performed in a consistent, timely, and highly professional manner
- Organize, lead, and participate in client meetings to ensure existing programs and services meet and/or exceed customer expectations
- Lead a team of functional release of information specialists to achieve goals and objectives quickly, efficiently and profitably
- Hire and retain talent, provide clear direction and accountability to employees, coach and mentor key employees, maintain core values and culture
- Work with domestic and global partners to maintain excellent turnaround time and quality standards for release of information
- New client implementation and customized project management to meet client needs
- Prepare monthly portfolio presentations for senior leadership
- Assist in the development of annual budgeting and fiscal planning as required
- Identify opportunities for growth
Requirements
- Bachelor’s degree and prior experience, preferred
- Extremely team oriented
- High proficiency in Microsoft products required, Outlook, Word and Excel
- Ability to work well in fast-paced, multi-tasking environment while prioritizing and meeting deadlines
- Superior communication skills
- Outstanding customer service with strong negotiation skills
- Detail oriented, with strong analytical skills and effective problem-solving skills
- Ability to handle confidential materials and information in a professional manner
- Availability to travel as needed; could be extensive and include overnight stays
Benefits
- Health insurance
- Professional development opportunities
- Paid time off
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project managementbudgetinganalytical skillsproblem-solving skills
Soft Skills
team orientedcommunication skillscustomer servicenegotiation skillsdetail oriented
Certifications
Bachelor’s degree