Operations Specialist – Executive Assistant
Shaper
full-time
Posted on:
Location Type: Remote
Location: North Carolina • United States
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About the role
- Provide day-to-day administrative support to the CEO and other key leaders, including complex calendar management, travel coordination, meeting logistics, meeting prep, and follow-ups.
- Help keep the CEO’s time focused on the highest-leverage priorities by anticipating needs, tracking action items, and closing loops.
- Support preparation for key meetings (board, investors, partners, portfolio CEOs).
- Drive Builders-in-Residence operations: own onboarding materials, trainings, cohort logistics, rotation scheduling, and support review cycles.
- Support hiring operations across the portfolio, in partnership with our Talent team, this may include interview coordination, candidate coordination, offer logistics, onboarding and offboarding checklists, and comp materials.
- Draft, manage, and track offers, consulting agreements, NDAs, and related documentation; coordinate closely with legal and finance. Maintain and improve offer and agreement playbooks to support repeatable, high-quality execution.
- Own operational execution for portfolio programs and events, including Shaper and portfolio company offsites, thought leadership dinners, and conferences.
- Support OKR rollout, feedback processes, and manager training logistics across Shaper and portfolio companies.
- Support marketing efforts
Requirements
- 3–7+ years in operations, executive support, people ops, or program management in high-growth startups, VC, or similar environments.
- Strong organizational judgment and attention to detail; comfortable juggling multiple workstreams.
- High level of discretion, reliability, follow-through, and through-put.
- Clear communicator who is calm under pressure and comfortable working with senior leaders.
- Interest in company-building, talent, and supporting fast-scaling teams.
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
calendar managementtravel coordinationmeeting logisticsoffer managementcontract draftingonboarding processesinterview coordinationevent planningOKR rolloutdocumentation management
Soft Skills
organizational judgmentattention to detaildiscretionreliabilityfollow-throughcommunicationcalm under pressureanticipation of needsmulti-taskingsupporting teams