SH

Director, Sales – Contact Pro

SH

full-time

Posted on:

Location Type: Hybrid

Location: Espoo • Finland

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Job Level

Lead

Tech Stack

Go

About the role

  • Lead GTM Strategy & Execution: Evolve and execute a multi-faceted Go-to-Market strategy to drive growth and expand our market share across EMEA and Americas
  • Drive Revenue Growth: Take full ownership of the Contact Pro sales targets. Develop and execute a plan to accelerate business growth and deliver results across all the KPIs (financials, pipeline, average deal size, close rate, etc.)
  • Develop Partner & Channel Opportunities: Identify, build and nurture a strong partner ecosystem. This includes fostering the current partners and creating relationships with selected key partners (e.g., Telcos, System Integrators, VARs) to develop new revenue streams and expand our reach.
  • Build and Lead a High-Performing Team: Lead, mentor, and grow the existing team of Sales Specialists, fostering a culture of ownership, accountability, and success in a fast-paced, evolving environment.
  • Focused Planning & Execution: Assess market opportunities and white spaces to refine GTM priorities and ensure the team is engaged in the most impactful activities, including direct sales if applicable.
  • Cross-Functional Collaboration: Work closely with regional sales leadership, product, and regional partner teams to ensure strategic alignment, manage dependencies, and maximize market opportunities.

Requirements

  • An Experienced CCaaS/CPaaS Sales Leader: you have 10+ years of experience in the enterprise software space, with significant experience in the CCaaS, UCaaS, or CPaaS industry. You have a proven track record of leading sales and partner teams to success.
  • A Versatile Sales Strategist: You have demonstrable experience in building and nurturing a successful partner-led sales motion, knowing how to motivate and activate partners to drive revenue - but you also worked in direct enterprise sales, knowing how to adapt the strategy to the market's needs
  • A Strategic Builder and Executor: You are a strategic thinker who can create a plan and a hands-on leader who can execute it. You thrive in a "builder" environment and have a history of achieving ambitious goals.
  • A Change Agent: You have experience leading teams through periods of evolution. You are adaptable, resilient, and can navigate ambiguity to create clarity and direction for your team.
  • Results-Oriented: You are metric-driven and have a strong sense of urgency. You are committed to hitting the ground running and making an immediate impact on the business.
  • Excellent Communicator: You possess exceptional communication and interpersonal skills, with the ability to build strong relationships with internal stakeholders, team members, and executive-level partner and customer contacts.
  • Familiarity with key CRM ecosystems (SAP, Salesforce, etc.) is a strong plus.
Benefits
  • Competitive salary
  • Professional development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
GTM strategyrevenue growthsales targetspartner ecosystem developmentdirect enterprise salessales strategymetrics-drivenbusiness growth planningKPI managementteam leadership
Soft Skills
leadershipmentoringadaptabilityresiliencecommunicationinterpersonal skillsstrategic thinkingownershipaccountabilityresults-oriented