
Global Head of Delivery and Operations
SGS
full-time
Posted on:
Location Type: Remote
Location: Italy
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Job Level
About the role
- Leading and coordinating the operational delivery of all medical schemes
- Ensure compliance with ISO 13485, MDSAP, UKCA, and EU MDR / EU IVDR requirements
- Oversee all technical teams, manage performance, and support development of processes, systems, and personnel
- Act as key interface with regulatory authorities, accreditation bodies, and internal stakeholders
- Drive continuous improvement of technical workflows, IT systems, and quality management processes
Requirements
- Minimum 10 years in the medical device or IVD industry
- At least 5 years senior leadership in a Notified Body managing technical employees
- Minimum 2 years in revenue-focused leadership roles, including full profit and loss (P&L) accountability
- University degree in medicine, engineering, life sciences, or a related field
- Qualification as Lead Auditor or Product Assessor under EU MDR/EU IVDR
Benefits
- Flexible schedule and hybrid model
- SGS university and Campus for continuos learning options
- Multinational environment where you will work with colleagues from multiple continents
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
ISO 13485MDSAPUKCAEU MDREU IVDRquality management processestechnical workflowsperformance managementprocess developmentsystems development
Soft Skills
leadershipcoordinationcommunicationcontinuous improvementstakeholder managementinterface managementteam managementorganizational skillsperformance supportregulatory compliance
Certifications
Lead AuditorProduct AssessorEU MDREU IVDR