
Global Head of Delivery and Operations
SGS
full-time
Posted on:
Location Type: Remote
Location: Germany
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Job Level
About the role
- Leading and coordinating the operational delivery of all medical schemes including MDR and IVDR conformity assessment activities under SGS NB 1639.
- Ensuring the effective performance of clinical, audits, technical, and product assessment functions.
- Overseeing all technical teams, managing performance, and supporting the development of processes, systems, and personnel to meet business and regulatory objectives.
- Ensuring compliance with ISO 13485, MDSAP, UKCA, and EU MDR / EU IVDR requirements throughout assessment lifecycles.
- Ensuring the team follows efficient allocation and utilization of technical resources across all conformity assessment activities.
- Managing and promoting impartiality and conflict of interest policies across all teams (including subcontractors), ensuring independence of conformity assessment decisions.
Requirements
- Strong understanding of EU MDR, EU IVDR, UKCA, MDSAP, ISO13485 and MDD.
- Proven and solid leadership in managing cross-functional teams in regulated environments.
- Knowledge of conformity assessment procedures and QMS requirements.
- Excellent interpersonal and stakeholder management skills.
- Strong organizational and change management capabilities.
- Strong commercial understanding and appreciation of the TIC industry.
- Experience in resource planning.
- Qualification as Lead Auditor or Product Assessor under EU MDR/EU IVDR.
- Qualification as Final Reviewer and Decision Maker under MDR or IVDR.
- Experience in a Notified Body or equivalent regulatory organization.
- Fluency in English in addition to the local language.
Benefits
- Flexible schedule and hybrid model.
- SGS university and Campus for continuous learning options.
- Multinational environment where you will work with colleagues from multiple continents.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
conformity assessmentQMS requirementsresource planningISO 13485MDSAPUKCAEU MDREU IVDRlead auditorproduct assessor
Soft Skills
leadershipinterpersonal skillsstakeholder managementorganizational skillschange managementcommercial understandingteam managementperformance managementconflict of interest managementindependence promotion
Certifications
Lead AuditorProduct AssessorFinal ReviewerDecision Maker