Paid Search Executive
Incubeta
Salary
💰 $700 per month
Job Level
Entry Level
About the role
- Monitor real-time transactions and other customer behaviors flagged for fraud and abuse for manual review.
- Investigate individual transactions using internal policies and review methodologies to determine if the transactions are fraudulent or not.
- Understand our systems and tools; investigate account patterns through data analysis.
- Research fraud and user behavior to contribute to machine learning models, rules and other detection systems.
- Collaborate with analysts, operations specialists, data scientists and engineering to improve our fraud prevention mechanisms, processes and tools.
- Learn and maintain strong domain knowledge of the world of fraud including prevention techniques and technologies.
- Maintain or exceed established service level agreements (SLAs) for timely resolution of queued cases to minimize potential losses.
- Handle escalations from internal and external stakeholders in a professional and efficient manner.
Requirements
- Experience in analyzing data and comfortable making impactful decisions in a fast-paced and sometimes ambiguous environment
- Attention to detail and ability to multitask
- Excellent problem-solving and analytical skills
- Strong business judgment and communication skills
- Ability to self-start and work with minimal supervision after training
- Minimum GPA of 4.0 out of 5.0
