Severn Trent

Network Technician

Severn Trent

full-time

Posted on:

Location Type: Office

Location: Shropshire • United Kingdom

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Salary

💰 £29,516 - £32,796 per year

About the role

  • Ensure the effective operation of the Sewerage Network by carrying out proactive maintenance and inspection of ancillary assets.
  • Undertake sewer surveys and investigatory work in connection with pollution misconnections, customer queries, and non-urgent sewer serviceability problems.
  • Work closely with the Catchment Manager to assist with initiatives aimed at improving KPI performance and serviceability of the sewerage network.
  • Lead and promote a safe working environment whilst ensuring quality standards are met.
  • Identify and define necessary remedial / improvement works to the ancillary assets.
  • Proactively seek opportunities to mitigate the risk of network failures.
  • Investigate and respond to non-urgent customer service issues / queries taking ownership of the problem until full resolution.

Requirements

  • Desirable to hold a Class 1 license.
  • Advantageous to have experience in understanding of the operation and maintenance of gravity sewerage systems including ancillary assets.
  • Strong understanding of flooding mechanisms and how they may be addressed would be beneficial.
  • Proven experience of building and developing effective relationships with customers, external bodies, contractors, and colleagues.
  • Full UK driving license required for traveling across the Shropshire region.
Benefits
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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
sewer surveyspollution misconnectionssewer serviceabilityremedial worksflooding mechanismsgravity sewerage systemsmaintenance of ancillary assets
Soft Skills
relationship buildingcustomer serviceproblem ownershipleadershipcommunication
Certifications
Class 1 licenseFull UK driving license