Sevaro

Account Manager

• Develop and nurture high-impact relationships with key stakeholders at partner hospitals and health systems.
• Serve as a clinical subject matter expert and trusted liaison to hospital leadership and clinical teams.
• Lead a consultative, technology-focused sales approach to secure new hospital partnerships.
• Manage the contracting and onboarding process for new partners.
• Collaborate cross-functionally with Sevaro’s clinical, implementation, and executive teams to ensure smooth program deployment and sustained partnership success.
• Identify growth opportunities within existing accounts and propose innovative, tech-enabled service enhancements.
• Translate Sevaro’s technology-driven solutions into clear, compelling benefits for clinical and administrative audiences.
• Represent Sevaro at industry events, conferences, and partner meetings as needed.
• Ensure alignment between partner goals and Sevaro’s mission, maintaining exceptional client satisfaction.

Director of Hospital Partnerships

Technical Project Manager

• Lead customer-facing technical implementations from kickoff through deployment and validation.
• Deliver post-contract customer demos, training sessions, and platform onboarding across Sevaro’s technology portfolio.
• Provide backup support product-facing internal projects and vendor integrations when additional technical project management bandwidth is required.
• Provide backup support for pre-contract technical demos during customer evaluation cycles.
• Partner with Sevaro’s existing Senior TPM to drive PMO development, including process standardization and governance frameworks.
• Build and maintain detailed project plans, timelines, RAID logs, communication plans, and status reporting.
• Coordinate technical requirements, workflow mapping, and integration activities with cross-functional teams.
• Drive issue escalation, risk management, and structured stakeholder communication throughout the project lifecycle.

Senior Technical Project Manager

Paralegal

• Draft, review, and format legal documents, agreements, and correspondence.
• Maintain organized records of contracts, filings, and compliance materials.
• Conduct legal and regulatory research under the supervision of counsel.
• Assist with contract lifecycle activities (renewals, amendments, signatures).
• Support corporate governance tasks and compliance reporting.
• Coordinate with internal teams and external counsel/partners.
• Uphold secure handling of confidential information and company data.

Part Time Paralegal

Sales

• Design and execute a comprehensive sales enablement strategy aligned with Sevaro’s growth goals
• Develop onboarding programs for new sales hires, including training on clinical offerings, value propositions, buyer personas, and sales processes
• Own ongoing sales training initiatives, including product updates, competitive positioning, and messaging refinement
• Partner with Marketing to develop and maintain sales collateral, pitch decks, one-pagers, case studies, and battle cards
• Ensure sales teams have easy access to accurate, up-to-date enablement materials
• Optimize CRM and sales tools usage to improve adoption, efficiency, and pipeline visibility
• Work closely with Product and Clinical leaders to translate complex clinical and technical concepts into clear, compelling sales narratives
• Partner with Sales Leadership to identify performance gaps and develop targeted enablement solutions
• Align enablement initiatives with go-to-market strategy and evolving product offerings
• Define and track enablement KPIs such as ramp time, content adoption, deal velocity, and win rates
• Continuously iterate on enablement programs based on performance data and sales feedback

Sales Enablement Manager

Manager

• Oversee and enhance provider experience from contract signing to scheduling
• Foster strong relationships with healthcare providers to boost satisfaction, retention, and compliance
• Conduct provider onboarding and training to ensure seamless integration
• Act as the primary liaison to address provider inquiries and concerns
• Leverage advanced technologies to streamline scheduling and anticipate provider needs
• Proactively resolve provider issues and adapt to emerging challenges in healthcare
• Develop communication and engagement strategies to keep providers informed and engaged
• Utilize provider feedback to improve operational processes and personalize interactions
• Regularly conduct provider satisfaction surveys and gather feedback to identify areas for improvement
• Collaborate with providers to address their inquiries, resolve issues, and facilitate communication between providers and relevant departments within the organization and with hospitals/clients
• Coordinate training sessions or resources to educate providers on our policies, procedures, and best practices
• Proactively identify and address provider concerns or challenges, working closely with cross-functional teams to find solutions
• Develop and execute strategies to enhance provider engagement by forming strong relationships
• Establish regular communication channels to keep providers informed about updates, changes, and opportunities within the organization
• Define key performance indicators (KPIs) related to provider satisfaction and regularly analyze data to track progress and identify trends such as less than 7 days to being onboarded from credentials being issued
• Use data-driven insights to develop action plans for improving provider experience
• Continuously evaluate and enhance operational processes related to provider interactions and service delivery
• Collaborate with other departments to streamline workflows and reduce friction points for providers

Manager, Provider Experience

Director

• Develop account briefs, strategic insight decks, and pre-QBR intelligence packets for Client Success teams.
• Track healthcare policy shifts, reimbursement changes, and market dynamics.
• Identify opportunities and gaps to ensure program success with Sevaro.
• Analyze utilization data to identify growth opportunities, under-leveraged services, and churn risks.
• Support dashboards and forecasting models for Client Success and Growth strategy.
• Lead competitive intelligence and benchmarking initiatives.
• Work closely with Research, Finance, Marketing, Quality, and Client Success teams to align insights with strategy.

Manager/Director of Strategic Business Intelligence

• Lead Project Planning & Alignment: Assist in defining project scope, gathering requirements, and aligning internal and external stakeholders on objectives and deliverables.
• Client Guidance & Support: Advise clients on project timelines, resource allocation, prioritization, and best practices to ensure a smooth implementation.
• Workflow & Process Optimization: Design and document detailed workflows and processes to drive project efficiency and execution quality.
• Accountability & Ownership: Ensure clear ownership of deliverables and accountability across all involved parties.
• Risk Management: Proactively identify potential project risks and implement mitigation strategies to minimize impact on timeline and outcomes.
• Cross-Functional Collaboration: Coordinate with implementation teams, subject matter experts, and key stakeholders; facilitate meetings and drive collaboration as needed.
• Progress Reporting & Communication: Prepare and deliver regular status updates, lead implementation meetings, and maintain transparent communication across all levels.
• Project Execution & Relationship Management: Drive timely and successful delivery of projects while fostering strong working relationships with clients and internal teams.
• Post-Implementation Analysis: Lead project debriefs, document key findings, and identify opportunities for continuous improvement and future service line expansion.

Implementations Manager

• Build Sevaro’s outpatient neurology framework from concept through implementation.
• Develop staffing models, care pathways, patient engagement workflows, and quality standards.
• Partner closely with the COO, clinical leaders, IT, Product, and Business Development teams.
• Align program goals with company growth strategy and clinical excellence initiatives.
• Engage directly with hospitals and health systems to assess needs and design tailored outpatient programs.
• Deliver measurable clinical value, patient satisfaction, and operational performance.
• Lead creative approaches to virtual neurology using AI, digital health tools, and remote monitoring platforms.
• Enhance provider efficiency, documentation quality, and patient experience.
• Establish success metrics, clinical standards, and documentation integrity.
• Ensure regulatory compliance and continuous improvement of outcomes and workflows.
• Recruit, onboard, and mentor a multidisciplinary team as the program scales.
• Foster a culture of innovation, accountability, and patient-first care.