ServiceTitan

Manager, Partner Solutions Consultant

ServiceTitan

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $137,900 - $184,500 per year

About the role

  • As the Partner Solutions Consultant, you will be part of a highly talented and fast-paced team that is responsible for relaunching and scaling our App Marketplace Program at ServiceTitan.
  • You will serve as the product manager for our partner applications from the ideation phase to go to market and beyond.
  • You will be accountable for building out potential product workflows with our current and potential app marketplace partners.
  • You will dive in to deeply understand our customers and their needs, collect and analyze data from partners and customer teams, and be a part of a team that is launching impactful solutions for our customers.
  • You will leverage new and existing partnerships to deliver innovative solutions for our customers.
  • Manage the product lifecycle of a partnership and / or integration end-to-end, including identifying a product gap use-case, running a workflow review, negotiating product scope, launching and program managing roll-out, enabling internal teams on the product solution an app provides.
  • Collaborate with leaders across ServiceTitan’s Product, Sales, Success, and Support organizations to understand and influence ServiceTitan’s product roadmap and inform our partnership and integration strategy.

Requirements

  • 6+ years of relevant work experience in business development, sales engineering, strategic customer success, or product management; SaaS products strongly preferred
  • Foundational understanding of integrations and how they interact through APIs
  • Ability to build consensus and work collaboratively cross-functionally within and beyond research and development teams
  • Self-starter that thrives in an entrepreneurial, fast-paced environment with the demonstrated initiative to lead, motivate, and collaborate effectively with others
  • Demonstrated excellence in cross-functional verbal and written communication, with the ability to simplify and explain complex problems to stakeholders of all levels
  • Excellent organizational skills with a demonstrated ability to multitask and handle multiple priorities appropriately
  • Comfort in absorbing an unstructured set of thoughts and developing a strategic vision to execute
  • High motivation, initiative and positive attitude
  • Strong EQ to empathize with many stakeholders with competing objectives and balance perspectives, ultimately creating support and alignment around your decisions
  • Resourcefulness to leverage available tools, customers, data, and subject matter experts to extract key insights.
Benefits
  • In addition to base salary, total compensation package also includes an annual bonus, equity and a holistic suite of benefits.
  • Opportunities to grow in both skill and responsibility as the company continues to grow as a recently listed, and high growth public company
  • Exposure and responsibility at the leadership levels of our product organization for a key product initiative of the company
  • Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical.
  • Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
product managementbusiness developmentsales engineeringstrategic customer successSaaS productsAPI integrationsdata analysisproduct lifecycle managementworkflow reviewprogram management
Soft Skills
collaborationcross-functional communicationorganizational skillsmultitaskingstrategic visioninitiativeleadershipempathyresourcefulnessproblem-solving