ServiceTitan

Enablement Manager

ServiceTitan

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $85,700 - $114,600 per year

About the role

  • Own and strategically develop our comprehensive post-Sales content curriculum to unlock greater efficiencies and optimize performance.
  • Work closely with the post-Sales Enablement team to ensure seamless content delivery through our learning management system (LMS).
  • Develop and implement mechanisms to measure success, content feedback, continuous improvement via re-certification.
  • Become a trusted business partner to Onboarding and Success leaders.

Requirements

  • Deeply understand our customers and what they value to translate that into enablement programs.
  • Support development of priorities, resource planning, and goal setting for the broader post-Sales teams.
  • Build knowledge, competencies, and job skills in Titans so they can deliver value in every interaction with customers.
  • Execute and effectively communicate programs that tie to our highest priority strategic topics including product knowledge, soft skills, and operational excellence.
  • Utilize data and feedback to continuously optimize content and curriculum and identify areas for improvement.
Benefits
  • Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career.
  • We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events.
  • Great work is rewarded through Bonusly, peer-nominated awards, and more.
  • Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical.
  • Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
content curriculum developmentlearning management system (LMS)content measurement mechanismsre-certification processesdata analysisprogram executionresource planninggoal settingoperational excellence
Soft skills
strategic developmentcommunicationcustomer understandingtrust buildingcollaborationcontinuous improvementfeedback utilization