Solutions Engineer, Enterprise
ServiceTitan
full-time
Posted on:
Location Type: Remote
Location: United States
Visit company websiteExplore more
Salary
💰 $132,000 - $141,200 per year
About the role
- Partner with the Sales team to lead custom product demonstrations based upon business process and workflow of existing customers
- Support Special Projects for the Enterprise Sales Team, as the lead technical sales representative
- Collaborate with stakeholders in R&D, Sales, and Onboarding on product roadmap strategy to scale customer acquisition and revenue activation for industries tied to sales projects
- Enable new hires and internal teammates on the most up-to-date product functionality, industry insights, and talk track best practices.
- Analyze and provide objective feedback for Account Executives if customers are compatible with the recommended product and/or features
- Reposition customer objections by providing creative workflow solutions based upon deep knowledge of ServiceTitan’s software and the advantages of our product versus the competition
- Create clear documentation and approach for delivery to the implementation team
- Maintain and update industry-specific scripts for the internal team to use during demo’s
- Respond to functional and technical elements of RFIs/RFPs
- Be the subject matter expert on any product updates and/or releases to address any potential implications for business owners
Requirements
- 4 years of experience in sales engineering and/or relevant experience in Sales, Product, or Engineering
- Associate degree required
- Proven track record of success within or assisting the Sales organization at previous company
- Natural ability to think and act proactively to address roadblocks and issues.
Benefits
- Flexible time off with ample learning and development opportunities to continue growing your career.
- Comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events.
- Great work is rewarded through Bonusly, peer-nominated awards, and more.
- Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA , 401k match, and telehealth options including memberships to One Medical.
- Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
sales engineeringproduct demonstrationsworkflow solutionstechnical salesdocumentation creationRFI responseRFP responseproduct updatescustomer acquisitionrevenue activation
Soft skills
collaborationproactive thinkingproblem-solvingcommunicationfeedback analysiscustomer relationship managementtrainingstakeholder engagementcreative thinkingobjection handling
Certifications
Associate degree